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Masaru — exterior view
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3-star property · PUERTO DE LA CRUZ

Masaru

Calle Robles - URBANIZACION LA PAZ, 2, PUERTO DE LA CRUZ

3 star rating 3-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
Bar
24-hour reception
Breakfast buffet
About this hotel

This apartment complex enjoys a central setting in Puerto de la Cruz on the inviting island of Tenerife. The complex is situated close to the Botanical Garden and is within easy access of the beach and the city centre, both of which lie less than 1 km away. Guests will find themselves surrounded by delightful restaurants, lively bars, colourful boutiques and shops and a bus stop lies just 100 metres from the complex.…

This apartment complex enjoys a central setting in Puerto de la Cruz on the inviting island of Tenerife. The complex is situated close to the Botanical Garden and is within easy access of the beach and the city centre, both of which lie less than 1 km away. Guests will find themselves surrounded by delightful restaurants, lively bars, colourful boutiques and shops and a bus stop lies just 100 metres from the complex. The studios are tastefully decorated and offer comfortable, tranquil surroundings in which to relax and unwind at the end of the day. The apartments come complete with modern amenities for guests' convenience. Guests will appreciate the complex's leisure and recreational facilities which include a pool with children's area and 2 tennis courts, providing fun for all the family.

Your stay
Check-in
27 Aug 2026
From 14:00
Check-out
30 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wired Internet charge applies Outdoor freshwater pool charge applies Children’s swimming area charge applies Tennis charge applies
Amenities & services

25 facilities across 8 categories.

Facilities
9
  • Sun terrace
  • Wi-fi
  • Car park
  • Wheelchair-accessible
  • Wired Internet
  • Key Collection
  • Shop
  • Lift access
  • 24-hour reception
Entertainment
5
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
Location
3
  • Year of most recent renovation (2004)
  • Total number of rooms (240)
  • Number of floors (main building) (5)
Catering
2
  • Restaurant
  • Bar
Meals
2
  • Buffet dinner
  • Breakfast buffet
Sports
2
  • Table tennis
  • Tennis
Hotel type
1
  • apartment
Business
1
  • Conference room
Room types at this hotel

27 room categories — choose live availability and pricing on the right.

Apartment · B1
Sleeps 1–10
Apartment · B1 C2
Sleeps 1–10
Apartment · B1 C3
Sleeps 1–10
Apartment · B1 C4
Sleeps 1–10
Apartment · B1 C5
Sleeps 1–10
Apartment · B1 Tr
Sleeps 1–10
Apartment · Bl
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Apartment · Tr
Sleeps 1–10
Dbt · Su
Sleeps 1–6
Family · Standard
Sleeps 1–8
Roo · Bl
Sleeps 1–10

+ 15 more room categories — full list appears in the rates panel

Location

Calle Robles - URBANIZACION LA PAZ, 2, PUERTO DE LA CRUZ

Distance from key points
  • City centre
  • Airport
  • Beach
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Diners Club
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Masaru?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Masaru?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Masaru accepts American Express, Diners Club, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Masaru offer?

Key amenities at Masaru include Wi-fi, Outdoor freshwater pool, Restaurant, Bar, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,318
3 nights · taxes in