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Occidental at Xcaret Destination — exterior view
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4*-star property · PLAYA DEL CARMEN

Occidental at Xcaret Destination

Carretera Fed. 307 desde Chetumal a Puerto Juarez., PLAYA DEL CARMEN

4* star rating 4*-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Secure parking
About this hotel

The 5-star Occidental at Xcaret Destination hotel is an all-inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural settings will inspire you to embark on an unparalleled experience. This impressive complex has 765 rooms and suites surrounded by beautiful jungle gardens with a terrace or balcony. It also boasts riverbed formations, 7 swimming pools, and…

The 5-star Occidental at Xcaret Destination hotel is an all-inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural settings will inspire you to embark on an unparalleled experience. This impressive complex has 765 rooms and suites surrounded by beautiful jungle gardens with a terrace or balcony. It also boasts riverbed formations, 7 swimming pools, and a private cove with soft white sand and tropical palm trees. The hotel's dining options include 11 bars and 11 restaurants to suit all tastes. What to Experience at the Occidental at Xcaret Destination Hotel The magnificent Occidental at Xcaret Destination Hotel is located next to the Xcaret Eco-Archaeological Park, offering one of the most complete packages, especially for family travel, with more than 40 cultural attractions and exhibitions on the art and traditions of Mexico. This magnificent resort offers the Unlimited Xcaret Xperience package, designed exclusively for hotel guests, with which you can enjoy unlimited access to the Xcaret park during your stay ($). Also, discover the Occidental Royal Level at the Xcaret Destination Hotel, a magnificent boutique hotel within the hotel designed for guests seeking an even more luxurious and sophisticated experience with a private area and exclusive, personalized service. Its facilities, services, and experiences convert the Occidental at Xcaret in a unique hotel in the Riviera Maya for couples and families.

Your stay
Check-in
27 Aug 2026
From 15:00
Check-out
30 Aug 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Solarium charge applies Spa centre charge applies Non-smoking establishment charge applies Airport Shuttle charge applies Local and international calls charge applies Early departure charge applies Golf practice facility charge applies Transfer service charge applies Car hire charge applies Spa treatments charge applies Massage charge applies Shop charge applies Sauna charge applies Hot tub charge applies Golf charge applies Medical service charge applies Laundry service charge applies Room service charge applies Wired Internet charge applies Diving charge applies Game room charge applies Hairdressing salon charge applies
Amenities & services

90 facilities across 9 categories.

Facilities
28
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Mobile phone coverage
  • Wired Internet
  • Room service
  • Laundry service
  • Medical service
  • Wheelchair-accessible
  • Car park
  • Gym
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Clothes dryer
  • Private beach area
Sports
14
  • Diving
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf
  • Tennis
  • Paddle tennis
  • Golf practice facility
Entertainment
12
  • Nightclub
  • Theatre / auditorium
  • Game room
  • Kids’ club
  • Children playground
  • Outdoor freshwater pool (5)
  • Outdoor saltwater pool (1)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
  • Waterpark
Location
11
  • Year of most recent renovation (2005)
  • Annexe (s) (14)
  • Number of floors (main building) (3)
  • Connecting rooms
  • Number of floors (annexe) (3)
  • Total number of rooms (765)
  • Single rooms (769)
  • Double rooms (457)
  • Junior suites (62)
  • Suites (66)
  • Accessible rooms (4)
Catering
8
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
Meals
8
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast buffet
  • À la carte dinner
  • Snacks
  • All inclusive with non-alcoholic drinks
  • All inclusive with alcoholic drinks own brands
  • All inclusive
Health
7
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Solarium
  • Massage
  • Spa treatments
  • Spa centre
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Globe Certification
Room types at this hotel

89 room categories — choose live availability and pricing on the right.

Bed · Fh
Sleeps 1
Bed · Standard
Sleeps 1
Ctg · Standard
Sleeps 2–8
Double · 2d Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–2
Double · Dx 1
Sleeps 1–4
Double · Dx 2
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Ey
Sleeps 1–4
Double · Lx
Sleeps 1–4
Double · Ro
Sleeps 1–4
Double · Standard
Sleeps 1–4

+ 77 more room categories — full list appears in the rates panel

Location

Carretera Fed. 307 desde Chetumal a Puerto Juarez., PLAYA DEL CARMEN

Distance from key points
  • City centre
  • Nearest Bus / Metro Stop
  • Golf course
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early departure
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Occidental at Xcaret Destination?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Occidental at Xcaret Destination?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Occidental at Xcaret Destination accepts American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Occidental at Xcaret Destination offer?

Key amenities at Occidental at Xcaret Destination include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 2,732
3 nights · taxes in