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Cocoon Wien Westbahnhof — exterior view
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3-star property · Vienna

Cocoon Wien Westbahnhof

Hackengasse, 20, Vienna

3 star rating 3-star
Location
Vienna
Hackengasse, 20
Check-in
From 15:00
Check-out Until 11:00
What stands out
Wi-fi
Restaurant
Bar
Newspaper stand
24-hour reception
Small pets allowed (under 5 kg)
About this hotel

In the heart of Vienna, surrounded by greenery: Boutiquehotel Stadthalle by cocoon is your urban base camp with a clear conscience. Stylish design meets genuine sustainability, relaxed rooms meet green courtyards. Thanks to its central location near Westbahnhof station, you can get anywhere quickly—and come back down just as quickly. For city and business trips with attitude.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Garage EUR 24.00 Small pets allowed (under 5 kg) EUR 15.00 Wired Internet charge applies Laundry service charge applies Car park charge applies Early Check-in charge applies Photocopier charge applies Fax charge applies Printer charge applies
Amenities & services

46 facilities across 7 categories.

Facilities
19
  • Mobile phone coverage
  • Newspaper stand
  • Wired Internet
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Bicycle storage
  • Bicycle hire service
  • Car park
  • Garage
  • Multilingual staff
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Luggage room
  • Key Collection
  • Terrace
  • 24-hour reception
  • Garden
  • Lift access
Location
11
  • Double rooms (48)
  • Family rooms (3)
  • Single rooms (13)
  • Year of most recent renovation (2014)
  • Accessible rooms (2)
  • Superior rooms (4)
  • Quadruple rooms (5)
  • Triple rooms (8)
  • Number of floors (main building) (3)
  • Total number of rooms (79)
  • Number of floors (annexe) (6)
Catering
6
  • Highchairs
  • Non-smoking area
  • Restaurant
  • Bar
  • Breakfast room
  • Café
Meals
5
  • Breakfast
  • Breakfast buffet
  • Early bird breakfast
  • Vegetarian meal
  • Gluten-free meals
Business
3
  • Printer
  • Fax
  • Photocopier
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Austrian Ecolabel
Room types at this hotel

38 room categories — choose live availability and pricing on the right.

Double · B1 Pe
Sleeps 1–2
Double · Bs 1
Sleeps 1–2
Double · Ey
Sleeps 1–4
Double · Om 2
Sleeps 1–4
Double · Pr
Sleeps 1–4
Double · Qn Su
Sleeps 1–4
Double · St 2
Sleeps 1–4
Double · Su
Sleeps 1–4
Double · Su 1
Sleeps 1–2
Double · Wv
Sleeps 1–2
Dbt · Su
Sleeps 1–6
Jsu · Db
Sleeps 1–5

+ 26 more room categories — full list appears in the rates panel

Location

Hackengasse, 20, Vienna

Open in Google Maps
Distance from key points
  • Bus/Train station —
  • Airport —
  • City centre —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa
  • MasterCard
  • JCB
  • EC
  • Maestro
  • EuroCard
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Frequently asked

What are the check-in and check-out times at Cocoon Wien Westbahnhof?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Cocoon Wien Westbahnhof?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Cocoon Wien Westbahnhof accepts Visa, MasterCard, JCB, EC. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Cocoon Wien Westbahnhof offer?
Key amenities at Cocoon Wien Westbahnhof include Wi-fi, Restaurant, Bar, Newspaper stand, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp