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El Moro Hotel — exterior view
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3-star property · Puerto Morelos

El Moro Hotel

Av. Javier Rojo Gomez, 16-01 Sí, Puerto Morelos

3 star rating 3-star
Location
Puerto Morelos
Av. Javier Rojo Gomez, 16-01 Sí
Check-in
From 16:00
Check-out Until 12:30
What stands out
Wi-fi
Outdoor freshwater pool
Newspapers
24-hour reception
Family rooms
Airport Shuttle
About this hotel

Enjoy recreational amenities such as an outdoor pool, rooftop terrace, and garden at Hotel el Moro. The hotel offers complimentary Wi-Fi, concierge services, and an area shuttle (surcharge). A buffet breakfast is available daily (fee applies). The 10 air-conditioned rooms feature minibars, flat-screen TVs, and private balconies or patios. Bathrooms include showers and complimentary toiletries. Conveniently located ne…

Enjoy recreational amenities such as an outdoor pool, rooftop terrace, and garden at Hotel el Moro. The hotel offers complimentary Wi-Fi, concierge services, and an area shuttle (surcharge). A buffet breakfast is available daily (fee applies). The 10 air-conditioned rooms feature minibars, flat-screen TVs, and private balconies or patios. Bathrooms include showers and complimentary toiletries. Conveniently located near Puerto Morelos Town Square, Ojo de Agua Beach, and local attractions, with easy access to Cancun International Airport (CUN).

Your stay
Check-in
28 Aug 2026
From 16:00
Check-out
31 Aug 2026
Until 12:30
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Launderette charge applies Massage charge applies
Amenities & services

38 facilities across 8 categories.

Facilities
17
  • Newspapers
  • Currency exchange facilities
  • Wi-fi
  • Car park
  • Wheelchair-accessible
  • Launderette
  • Laundry service
  • Luggage room
  • Airport Shuttle
  • Terrace
  • Smoke detector
  • Garden
  • 24-hour reception
  • Library
  • Concierge
  • Hotel safe
  • Towels and bed linen
Location
8
  • Family rooms (4)
  • Quadruple rooms (4)
  • Year of most recent renovation (2021)
  • Junior suites (7)
  • Double rooms (6)
  • Single rooms (2)
  • Total number of rooms (10)
  • Number of floors (annexe) (3)
Business
4
  • Conference room
  • Meeting room
  • Photocopier
  • Printer
Entertainment
3
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool
Meals
3
  • À la carte dinner
  • Breakfast
  • Breakfast buffet
Hotel type
1
  • hotel
Catering
1
  • Non-smoking area
Health
1
  • Massage
Room types at this hotel

3 room categories — choose live availability and pricing on the right.

Jsu · Standard
Sleeps 1–5
Roo · Deluxe
Sleeps 1–10
Suite · Standard
Sleeps 1–8
Location

Av. Javier Rojo Gomez, 16-01 Sí, Puerto Morelos

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Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 12:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa Electrón
  • Visa
  • MasterCard
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • LGTBIQ friendly
  • Non-smoking establishment
  • Children get free accommodation, meals payable on the spot
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Mexico visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at El Moro Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at El Moro Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, El Moro Hotel accepts Visa Electrón, Visa, MasterCard, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does El Moro Hotel offer?
Key amenities at El Moro Hotel include Wi-fi, Outdoor freshwater pool, Newspapers, 24-hour reception, Family rooms. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp