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Hotel Mercure Wien Westbahnhof — exterior view
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4-star property · VIENNA

Hotel Mercure Wien Westbahnhof

Felberstrasse, 4, VIENNA

4 star rating 4-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Air conditioning in Restaurant
Bar
Newspapers
24-hour reception
Small pets allowed (under 5 kg)
About this hotel

Hotel Mercure Wien Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's…

Hotel Mercure Wien Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram.

Your stay
Check-in
27 Aug 2026
From 15:00
Check-out
30 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park EUR 25.00 Garage charge applies Small pets allowed (under 5 kg) charge applies Large pets allowed (over 5 kg) charge applies
Amenities & services

43 facilities across 6 categories.

Facilities
21
  • Laundry service
  • Medical service
  • Wheelchair-accessible
  • Bicycle hire service
  • Car park
  • Garage
  • 24-hour reception
  • Multilingual staff
  • Luggage room
  • Newspapers
  • Clothes dryer
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wi-fi
  • Electric kettle
  • Concierge
  • Lift access
  • Smoke detector
  • Cloakroom
  • Hotel safe
Location
6
  • Suites (1)
  • Double rooms (237)
  • Single rooms (15)
  • Total number of rooms (252)
  • Number of floors (main building) (8)
  • Year of most recent renovation (2009)
Catering
6
  • Air conditioning in Restaurant
  • Non-smoking area
  • Bar
  • Breakfast room
  • Café
  • Banquet hall
Meals
5
  • Vegetarian meal
  • Special dietary options
  • Set menu dinner
  • Set menu lunch
  • Breakfast buffet
Business
4
  • Meeting room
  • Fax
  • Photocopier
  • Conference room
Hotel type
1
  • hotel
Room types at this hotel

60 room categories — choose live availability and pricing on the right.

Apartment · Standard
Sleeps 1–10
Double · 2d
Sleeps 1–4
Double · Cm
Sleeps 1–4
Double · Cv Su
Sleeps 1–4
Double · Db
Sleeps 1–2
Double · Db Su
Sleeps 1–4
Double · Ey
Sleeps 1–4
Double · In Qn
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Qn Su
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · St 1
Sleeps 1–4

+ 48 more room categories — full list appears in the rates panel

Location

Felberstrasse, 4, VIENNA

Open in Google Maps
Distance from key points
  • City centre —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • JCB
  • EuroCard
  • Visa Electrón
  • American Express
  • Maestro
  • Visa
  • EC
  • MasterCard
  • Diners Club

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Identification card at arrival
  • Single-Use Plastic Free
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Mercure Wien Westbahnhof?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Hotel Mercure Wien Westbahnhof accepts JCB, EuroCard, Visa Electrón, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Hotel Mercure Wien Westbahnhof offer?
Key amenities at Hotel Mercure Wien Westbahnhof include Wi-fi, Air conditioning in Restaurant, Bar, Newspapers, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,003
3 nights · taxes in