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Mercure Almaty City Center — exterior view
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4-star property · ALMATY

Mercure Almaty City Center

53 Abylai Khan Avenue, 53 11, ALMATY

4 star rating 4-star
From
AED 2,297
3 nights · taxes included
Cancellation
Free cancellation
Until 28 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Almaty
53 Abylai Khan Avenue, 53 11
Check-in
From 14:00
Check-out Until 12:00
What stands out
Wi-fi
Gym
Restaurant
Bar
Secure parking
Newspapers
About this hotel

Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional a…

Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Football charge applies Mini golf charge applies Golf charge applies Tennis charge applies Massage charge applies Spa treatments charge applies Babysitting service charge applies Car hire charge applies Transfer service charge applies Cycling / mountain biking charge applies Early Check-in charge applies Local and international calls charge applies Photocopier charge applies Business centre charge applies Fax charge applies Beauty salon charge applies Printer charge applies Bar charge applies À la carte lunch charge applies Set menu lunch charge applies Café charge applies À la carte dinner charge applies Aqua fit charge applies Set menu dinner charge applies Snacks charge applies Hairdressing salon charge applies Breakfast and dinner charge applies Special dietary options charge applies Hot breakfast charge applies Gluten-free meals charge applies Mobile phone coverage charge applies Vegetarian meal charge applies Laundry service charge applies Horse riding charge applies
Amenities & services

84 facilities across 9 categories.

Facilities
30
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Cloakroom
  • Lift access
  • Mobile phone coverage
  • Wired Internet
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Car park
  • Garage
  • Gym
  • Babysitting service
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Late Check-out
  • Dining area (2)
  • Library
  • Electric kettle (1)
  • Towels and bed linen
  • Concierge
Meals
14
  • Breakfast and dinner
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Special dietary options
  • Early bird breakfast
  • Hot breakfast
  • Gluten-free meals
  • Vegetarian meal
Health
9
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Turkish bath (hamam)
Business
8
  • Conference room (5)
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • Fax
  • Printer
  • Audio-visual equipment rental
Sports
8
  • Aqua fit
  • Fitness
  • Horse riding
  • Cycling / mountain biking
  • Mini golf
  • Golf
  • Tennis
  • Football
Location
7
  • Year of construction (2018)
  • Number of floors (annexe) (11)
  • Total number of rooms (117)
  • Single rooms (82)
  • Suites (3)
  • Superior rooms (9)
  • Twin rooms (23)
Catering
6
  • Café
  • Bar
  • Restaurant (2)
  • Non-smoking area
  • Highchairs
  • Breakfast room
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Key (FEE)
Room types at this hotel

28 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Double · Db Su
Sleeps 1–2
Double · King
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · St 1
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · Db
Sleeps 1–6
Dbt · Standard
Sleeps 1–6
Dus · Standard
Sleeps 1–2
Dus · Su
Sleeps 1–2
Roo · 2b
Sleeps 1–10

+ 16 more room categories — full list appears in the rates panel

Location

53 Abylai Khan Avenue, 53 11, ALMATY

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Airport —
  • Entertainment Area —
  • Golf course —
  • Bus/Train station —
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • LGTBIQ friendly
  • Flight information required
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Kazakhstan? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Kazakhstan visa file. One conversation covers the whole trip.

Kazakhstan visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Mercure Almaty City Center?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure Almaty City Center?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Mercure Almaty City Center accepts American Express, EC, JCB, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure Almaty City Center offer?
Key amenities at Mercure Almaty City Center include Wi-fi, Gym, Restaurant, Bar, Secure parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 2,297
3 nights · taxes in