Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 1,900 reviews Instant confirmation
Hacienda Real — exterior view
← Back to results
Hotel · CIUDAD DEL CARMEN

Hacienda Real

Calle 31 No. 106, CIUDAD DEL CARMEN

About this hotel

The only 5-star Grand Class hotel, the SureStay Plus Hotel by Best Western Hacienda Real, provides an ideal atmosphere in each of its 106 rooms. These include one handicapped-accessible room, 64 rooms with two double beds, 29 rooms with one king bed, 11 junior suites, and a two-room presidential suite. The hotel also features an executive office, private salons, a convention center, restaurant, beauty salon, gift sho…

The only 5-star Grand Class hotel, the SureStay Plus Hotel by Best Western Hacienda Real, provides an ideal atmosphere in each of its 106 rooms. These include one handicapped-accessible room, 64 rooms with two double beds, 29 rooms with one king bed, 11 junior suites, and a two-room presidential suite. The hotel also features an executive office, private salons, a convention center, restaurant, beauty salon, gift shop, car rental agency, video bar, gym, parking, valet service, and a pod suhroom (assuming this is meant to be a pod showroom, selling or exhibiting pods of some kind). Complimentary airport transportation and free Wi-Fi are also available. Located in the prosperous city of Ciudad del Carmen in Campeche, this Mexican Colonial hotel offers all the comforts and amenities necessary to make your business meetings, reunions, conventions, work sessions, and family trips a resounding success.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights
Location

Calle 31 No. 106, CIUDAD DEL CARMEN

Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Hacienda Real?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hacienda Real?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp