Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 1,900 reviews Instant confirmation
Palmaïa - The House of AïA Wellness All Inclusive — exterior view
← Back to results
5-star property · PLAYA DEL CARMEN

Palmaïa - The House of AïA Wellness All Inclusive

Paseo Xaman Ha, Lt.1, Playacar, PLAYA DEL CARMEN

5 star rating 5-star
What stands out
Wi-fi
Outdoor freshwater pool
Gym
Restaurant
Bar
Secure parking
About this hotel

Escape to our Wellness Resort, nestled between the lush Riviera Maya jungle and the pristine Caribbean Sea. Here, you'll find a tranquil sanctuary offering oceanfront suites, infinity pools, natural cenotes and the soothing sounds of ocean waves. At Palmaïa, wellness is woven into every aspect of your stay. Partake in unlimited access to more than 50 holistic activities, including yoga, breath-work, and therapeutic r…

Escape to our Wellness Resort, nestled between the lush Riviera Maya jungle and the pristine Caribbean Sea. Here, you'll find a tranquil sanctuary offering oceanfront suites, infinity pools, natural cenotes and the soothing sounds of ocean waves. At Palmaïa, wellness is woven into every aspect of your stay. Partake in unlimited access to more than 50 holistic activities, including yoga, breath-work, and therapeutic rituals such as cacao ceremonies and sound healing. Indulge in a diverse culinary journey with our gourmet restaurants, Healthy Café, and award-winning beachside Food Truck. Our local plant-based cuisine stands out by using natural ingredients in over 90% of our dishes, offering a nutritious and delicious dining experience. Evenings at Palmaïa blend serenity and rhythm with organic beats by our resident DJs at the Eolo Beach Club, enjoyed with our selection of mocktails and premium cocktails by the fire pit under starlit skies. Our all-encompassing experience includes fiber-optic Wi-Fi, personal concierge service, valet parking, 24-hour in-suite dining, bike paths, a fully equipped gym, a children's center, paddleboards, and more. Enhance your wellness experience by visiting the acclaimed Atlantis Spa, a jungle hideaway where ancient wisdom meets modern healing practices. Our skilled healers use local herbs and plants to create authentic treatments, inviting you to a unique and restorative retreat. Featuring 234 rooms, our accomodations offer a harmonious balance between comfort and luxury. Each room is equipped with spacious balconies, health-conscious minibars, biodegradable amenities, premium bedding, and high-speed Wi-Fi, ensuring that your wellness journey extends to every moment of your stay.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hairdressing salon charge applies Laundry service charge applies Medical service charge applies Car park charge applies Massage charge applies Spa treatments charge applies Small pets allowed (under 5 kg) charge applies Wi-fi charge applies Airport Shuttle charge applies Late Check-out charge applies Beauty salon charge applies Spa centre charge applies Audio-visual equipment rental charge applies
Amenities & services

65 facilities across 9 categories.

Facilities
31
  • Gym
  • Bellboy service
  • 24-hour security
  • Newspapers
  • Multilingual staff
  • Secure parking
  • Transfer service
  • Local and international calls
  • Car park
  • Wheelchair-accessible
  • Medical service
  • Laundry service
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Late Check-out
  • Dining area (4)
  • Clothes dryer
  • Private beach area
  • Bikes available
  • Concierge
  • Towels and bed linen
  • Garden
  • 24-hour reception
  • Currency exchange facilities
  • Terrace
  • Room service
  • Lift access
  • Mobile phone coverage
Meals
12
  • Hot breakfast
  • À la carte dinner
  • À la carte lunch
  • Snacks
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Full board with drinks
  • All inclusive with alcoholic drinks top brands
  • Full board
  • All inclusive
  • Breakfast a la carte
Catering
6
  • Café
  • Bar
  • Swim-up bar
  • Restaurant (4)
  • Non-smoking area
  • Air conditioning in Restaurant
Entertainment
5
  • Entertainment programme for adults
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool (4)
  • Kids’ club
Health
5
  • Spa treatments
  • Massage
  • Beauty salon
  • Spa centre
  • Hairdressing salon
Location
3
  • Year of construction (2019)
  • Total number of rooms (234)
  • Number of floors (main building) (4)
Hotel type
1
  • hotel
Business
1
  • Audio-visual equipment rental
Sports
1
  • Fitness
Room types at this hotel

89 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Double · Ov
Sleeps 1
Double · Ov 1
Sleeps 2
Double · Standard
Sleeps 1–4
Family · Bk
Sleeps 1–8
Family · C1 3
Sleeps 1
Family · C2 3
Sleeps 2
Family · C2 4
Sleeps 1–2
Family · C3
Sleeps 3
Family · C3 1
Sleeps 3
Family · C4
Sleeps 4
Family · Gd
Sleeps 1

+ 77 more room categories — full list appears in the rates panel

Location

Paseo Xaman Ha, Lt.1, Playacar, PLAYA DEL CARMEN

Distance from key points
  • Nearest Bus / Metro Stop
  • Golf course
  • Airport
  • City centre
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa Electrón
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Palmaïa - The House of AïA Wellness All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Palmaïa - The House of AïA Wellness All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Palmaïa - The House of AïA Wellness All Inclusive accepts American Express, Visa Electrón, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Palmaïa - The House of AïA Wellness All Inclusive offer?

Key amenities at Palmaïa - The House of AïA Wellness All Inclusive include Wi-fi, Outdoor freshwater pool, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 9,078
3 nights · taxes in