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Mercure Hai Phong — exterior view
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5-star property · HAI PHONG

Mercure Hai Phong

12 Lach Tray Street Ngo Quyen District, HAI PHONG

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Air conditioning in Restaurant
Bar
Valet parking
Newspaper stand
About this hotel

Enjoy Hai Phong stay and relax in one of our 176 stylish guest rooms and 57 fully equipped serviced apartments featuring Mercure signature standard. Most rooms have stunning view of the whole city. The Apartments offer full board of value added services. Valued guests can embark on a good day with barbequed dishes, exquisite seafood and the freshest of garden vegetables for Buffet Breakfast. The Flame Restaurant offe…

Enjoy Hai Phong stay and relax in one of our 176 stylish guest rooms and 57 fully equipped serviced apartments featuring Mercure signature standard. Most rooms have stunning view of the whole city. The Apartments offer full board of value added services. Valued guests can embark on a good day with barbequed dishes, exquisite seafood and the freshest of garden vegetables for Buffet Breakfast. The Flame Restaurant offers not only Western cuisines but also Asian signature food and Vietnamese specialities.

Your stay
Check-in
28 Aug 2026
From 14:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Smoking area charge applies Bicycle hire service charge applies Electric vehicle charging station charge applies Golf charge applies Sauna charge applies Massage charge applies Babysitting service charge applies Car hire charge applies Luggage room charge applies Valet parking charge applies Late Check-out charge applies Towels and bed linen charge applies Photocopier charge applies Fax charge applies Spa centre charge applies
Amenities & services

84 facilities across 10 categories.

Facilities
31
  • Wi-fi
  • Electric vehicle charging station
  • Car park
  • Terrace
  • Bicycle hire service
  • Local and international calls
  • Car hire
  • Bellboy service
  • Key Collection
  • 24-hour security
  • Babysitting service
  • Wheelchair-accessible
  • Laundry service
  • Room service
  • Valet parking
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • 24-hour reception
  • Concierge
  • Towels and bed linen
  • Hotel safe
  • Currency exchange facilities
  • BBQ facilities
  • Lift access
  • Clothes dryer
  • Late Check-out
  • Newspaper stand
  • Airport Shuttle
  • Shop
  • Luggage room
Location
11
  • Superior rooms (132)
  • Accessible rooms (3)
  • Studios (32)
  • Family rooms (18)
  • Apartments (25)
  • Year of construction (2017)
  • Year of most recent renovation (2018)
  • Suites (24)
  • Total number of rooms (233)
  • Number of floors (annexe) (28)
  • Number of floors (main building) (28)
Business
10
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Photocopier
  • Business centre
  • Fax
  • Conference room
  • Printer
  • Audio-visual equipment rental
Meals
10
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Breakfast buffet
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Hot breakfast
  • Breakfast a la carte
Catering
8
  • Air conditioning in Restaurant
  • Poolside snack bar
  • Banquet hall
  • Smoking area
  • Café
  • Bar
  • Non-smoking area
  • Restaurant
Entertainment
5
  • TV lounge
  • Parasols
  • Children playground
  • Kids’ club
  • Outdoor freshwater pool (1)
Health
5
  • Spa centre
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
Sports
2
  • Fitness
  • Golf
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Key (FEE)
Room types at this hotel

31 room categories — choose live availability and pricing on the right.

Apartment · 2b
Sleeps 1–10
Apartment · B1
Sleeps 1–2
Apartment · B2
Sleeps 1–2
Apartment · B2 Dx
Sleeps 1–2
Apartment · Cv Kg
Sleeps 1–10
Apartment · Db
Sleeps 1–10
Apartment · King
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Double · Cb Kg
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Kg Pi
Sleeps 1–2
Double · Kg Su
Sleeps 1–2

+ 19 more room categories — full list appears in the rates panel

Location

12 Lach Tray Street Ngo Quyen District, HAI PHONG

Distance from key points
  • Golf course
  • Beach
  • Entertainment Area
  • City centre
  • Harbour
  • Airport
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • JCB

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Single-Use Plastic Free
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Mercure Hai Phong?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure Hai Phong?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Mercure Hai Phong accepts American Express, Visa, MasterCard, JCB. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure Hai Phong offer?

Key amenities at Mercure Hai Phong include Wi-fi, Poolside snack bar, Air conditioning in Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 900
3 nights · taxes in