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Hotel Biwa Tulum — exterior view
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3-star property · Tulum

Hotel Biwa Tulum

Calle Bubulek Entre Av, Tulum

3 star rating 3-star
What stands out
Wi-fi
Private pool
Gym
Restaurant
Poolside snack bar
Secure parking
About this hotel

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A comp…

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Dos Aguas Park - 0. 9 km / 0. 6 mi- Hospital de Tulum - 1. 3 km / 0. 8 mi- Cenote Calavera - 1. 8 km / 1. 1 mi- Temple of Doom - 1. 8 km / 1. 1 mi- Hunab Lifestyle Center - 2 km / 1. 3 mi- Tulum National Park - 2. 2 km / 1. 3 mi- Tulum Mayan Ruins - 3. 4 km / 2. 1 mi- Gran Cenote - 3. 7 km / 2. 3 mi- Casa del Cenote - 4 km / 2. 5 mi- Temple of the Frescoes - 4 km / 2. 5 mi- Temple of the Descending God - 4 km / 2. 5 mi- Tulum Beer Spa - 4. 8 km / 3 mi- Tulum Letters - 4. 8 km / 3 mi- Playa Ruinas - 3. 7 km / 2. 3 mi- SFER IK - 5 km / 3. 1 mi. The nearest airports are: Tulum Intl. Airport (TQO) - 41. 1 km / 25. 5 mi Cancun Intl. Airport (CUN) - 117. 9 km / 73. 2 mi The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).

Your stay
Check-in
29 Aug 2026
From 16:00
Check-out
01 Sep 2026
Until 13:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Set menu lunch charge applies Hot breakfast charge applies Breakfast served to the table charge applies Brunch charge applies Car hire charge applies Transfer service charge applies Airport Shuttle charge applies Late Check-out charge applies Photocopier charge applies Printer charge applies
Amenities & services

65 facilities across 9 categories.

Facilities
30
  • Car park
  • Clothes dryer
  • Private pool (1)
  • Airport Shuttle
  • Room service
  • Bicycle hire service
  • Bicycle storage
  • Wheelchair-accessible
  • Laundry service
  • Dining area
  • Sun terrace
  • Gym
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • 24-hour security
  • Wi-fi
  • Late Check-out
  • Luggage room
  • Mobile phone coverage
  • Air conditioning in public areas
  • 24-hour reception
  • Bikes available (10)
  • Towels and bed linen
  • Hotel’s own bike shop/workshop
  • Terrace
  • Hotel safe
  • Lift access
  • Concierge
Catering
9
  • Show cooking
  • Banquet hall
  • Poolside snack bar
  • Café
  • Breakfast room
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
Meals
8
  • Breakfast buffet
  • Breakfast
  • À la carte lunch
  • Brunch
  • Set menu lunch
  • Breakfast served to the table
  • Hot breakfast
  • Snacks
Location
6
  • Number of floors (main building) (3)
  • Twin rooms (4)
  • Junior suites (4)
  • Double rooms (6)
  • Total number of rooms (14)
  • Year of most recent renovation (2018)
Business
6
  • Photocopier
  • Business centre
  • Printer
  • Meeting room (1)
  • Audio-visual equipment rental
  • Conference room (1)
Entertainment
2
  • Sun loungers
  • Outdoor freshwater pool
Sports
2
  • Fitness
  • Billiards
Hotel type
1
  • hotel
Health
1
  • Massage
Room types at this hotel

4 room categories — choose live availability and pricing on the right.

Double · Bl
Sleeps 1–4
Jsu · Bl
Sleeps 1–5
Roo · Bl
Sleeps 1–10
Twn · Standard
Sleeps 1–3
Location

Calle Bubulek Entre Av, Tulum

Distance from key points
  • Entertainment Area
  • Beach
  • City centre
  • Nearest Bus / Metro Stop
  • Bus/Train station
  • Airport
Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 13:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Diners Club
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Online check-in
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Hotel Biwa Tulum?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Biwa Tulum?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Hotel Biwa Tulum accepts Diners Club, American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Hotel Biwa Tulum offer?

Key amenities at Hotel Biwa Tulum include Wi-fi, Private pool, Gym, Restaurant, Poolside snack bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp