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Novotel Almaty City Center — exterior view
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4-star property · ALMATY

Novotel Almaty City Center

Dostyk Avenue 104 A, ALMATY

4 star rating 4-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Indoor freshwater pool
Restaurant
Bar
Spa treatments
24-hour reception
About this hotel

Novotel Almaty City Center is ideal for business and leisure. This 190 rooms hotel is situated in the downtown of Almaty on Dostyk and Abai main avenues cross, which are famous for their business centers, offices, shops, restaurants, cafes and bars. Kok-Tobe Cable Road, The Palace of Republic, Arman Cinema are next to the hotel. Guests have access to WiFi, tea and coffee making facilities, a fitness center with pool,…

Novotel Almaty City Center is ideal for business and leisure. This 190 rooms hotel is situated in the downtown of Almaty on Dostyk and Abai main avenues cross, which are famous for their business centers, offices, shops, restaurants, cafes and bars. Kok-Tobe Cable Road, The Palace of Republic, Arman Cinema are next to the hotel. Guests have access to WiFi, tea and coffee making facilities, a fitness center with pool, restaurant with terrace, bar, children corner and 7 meeting rooms.

Your stay
Check-in
27 Aug 2026
15:00–15:00
Check-out
30 Aug 2026
12:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) KZT 10,000.00 À la carte lunch charge applies Set menu lunch charge applies À la carte dinner charge applies Set menu dinner charge applies Spa treatments charge applies Large pets allowed (over 5 kg) charge applies Early Check-in charge applies Projector charge applies Printer charge applies
Amenities & services

43 facilities across 9 categories.

Facilities
16
  • Room service
  • Bellboy service
  • Wheelchair-accessible
  • Car park
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Clothes dryer
  • Library
  • Concierge
  • 24-hour reception
  • Lift access
  • Smoke detector
  • Terrace
Location
7
  • Accessible rooms (3)
  • Superior rooms (19)
  • Single rooms (127)
  • Number of floors (main building) (10)
  • Twin rooms (38)
  • Connecting rooms
  • Total number of rooms (190)
Business
6
  • Printer
  • Business centre
  • Photocopier
  • Conference room
  • Projector
  • Meeting room (6)
Meals
5
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
Catering
3
  • Bar
  • Breakfast room
  • Restaurant
Health
3
  • Sauna
  • Massage
  • Spa treatments
Hotel type
1
  • hotel
Entertainment
1
  • Indoor freshwater pool (1)
Green Programmes - Worldwide
1
  • Green Key (FEE)
Room types at this hotel

35 room categories — choose live availability and pricing on the right.

Double · Db Su
Sleeps 1–2
Double · King
Sleeps 1–4
Double · Nm
Sleeps 1–4
Double · Queen
Sleeps 1–2
Double · Qn 1
Sleeps 1–4
Double · Ro
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · Db
Sleeps 1–6
Dbt · Db Su
Sleeps 1–6
Dbt · Ro
Sleeps 1–6

+ 23 more room categories — full list appears in the rates panel

Location

Dostyk Avenue 104 A, ALMATY

Open in Google Maps
Distance from key points
  • Nearest Bus / Metro Stop —
  • Airport —
Good to know
House rules
  • Check-in15:00–15:00
  • Check-out12:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa
  • Maestro
  • MasterCard
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Minimum check-in age
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Deposit on arrival
  • Early Check-in
  • Charges for late arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Novotel Almaty City Center?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Novotel Almaty City Center?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Novotel Almaty City Center accepts Visa, Maestro, MasterCard, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Novotel Almaty City Center offer?
Key amenities at Novotel Almaty City Center include Wi-fi, Indoor freshwater pool, Restaurant, Bar, Spa treatments. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 2,612
3 nights · taxes in