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Conrad Hangzhou — exterior view
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5-star property · Hangzhou

Conrad Hangzhou

No. 228 Xinye Road Shangcheng District, Hangzhou

5 star rating 5-star
What stands out
Wi-fi
Indoor freshwater pool
Restaurant
Bar
Newspapers
Air conditioning in public areas
About this hotel

The following services and amenities are available, but with reduced service: Executive Lounge, Room Service. Welcome to Conrad Hangzhou in the emerging Qianjiang CBD. Soaring over 50 stories, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Guests will find unique architecture, sleek interiors and inspired artwork at every turn, and the panoramic views from eve…

The following services and amenities are available, but with reduced service: Executive Lounge, Room Service. Welcome to Conrad Hangzhou in the emerging Qianjiang CBD. Soaring over 50 stories, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Guests will find unique architecture, sleek interiors and inspired artwork at every turn, and the panoramic views from every guest room invite you to see Hangzhou from a unique vantage. Enjoy a cocktail at one of our restaurants overlooking the city as the light show shines below. Conrad Hangzhou is directly connected to the luxury shops of Raffles City Mall and walkable to government offices and major corporations. Qianjiang River is just a 5-minute walk from the hotel, a perfect place for an evening jog. Rich in modern décor and wood detailing, our guest rooms offer plentiful space and floor-to-ceiling windows. Choose a suite or executive room for sweeping river views and access to the Executive Lounge. More indulgences for your stay:- Restaurant on 50th floor, among the city's highest dining venues- Conrad Spa with 7 private treatment rooms- Fitness center, yoga room, sauna, indoor pool and whirlpool- Business center with available secretarial services- Event spaces spanning boardrooms to a Grand BallroomCount on intuitive service through the entirety of your stay. We are delighted to plan '1/3/5 experiences' based on your interests – a local take on art, food and culture designed in 1/3/5-hour excursions.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wi-fi CNY 40.00 Billiards charge applies Audio-visual equipment rental charge applies Printer charge applies Fax charge applies Late Check-out charge applies Luggage room charge applies Newspapers charge applies Multilingual staff charge applies Day-care centre charge applies Hot tub charge applies Hotel safe charge applies Garage charge applies Car park charge applies Fitness charge applies Laundry service charge applies Room service charge applies Wired Internet charge applies Highchairs charge applies Lift access charge applies Currency exchange facilities charge applies
Amenities & services

40 facilities across 8 categories.

Facilities
21
  • Room service
  • Wheelchair-accessible
  • Laundry service
  • Car park
  • Garage
  • Day-care centre
  • Multilingual staff
  • Newspapers
  • Wi-fi
  • Luggage room
  • Late Check-out
  • Clothes dryer
  • Concierge
  • Wired Internet
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Key Collection
Business
6
  • Audio-visual equipment rental
  • Printer
  • Fax
  • Business centre
  • Meeting room (8)
  • Conference room
Location
4
  • Number of floors (main building) (50)
  • Total number of rooms (324)
  • Double rooms (92)
  • Suites (25)
Catering
3
  • Restaurant (3)
  • Bar
  • Highchairs
Health
2
  • Spa treatments
  • Hot tub
Sports
2
  • Fitness
  • Billiards
Hotel type
1
  • hotel
Entertainment
1
  • Indoor freshwater pool (1)
Room types at this hotel

59 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–2
Double · Deluxe · Queen
Sleeps 1–3
Double · Dx Rv
Sleeps 1–4
Double · Dx Wv
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Ej Kg
Sleeps 1–2
Double · Ej Qn
Sleeps 1–4
Double · H6 Kg
Sleeps 1–4
Double · King
Sleeps 1–2
Double · Kg Pe
Sleeps 1–4
Double · Kg Pi
Sleeps 1–4

+ 47 more room categories — full list appears in the rates panel

Location

No. 228 Xinye Road Shangcheng District, Hangzhou

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to China? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your China visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Conrad Hangzhou?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Conrad Hangzhou?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Conrad Hangzhou accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Conrad Hangzhou offer?

Key amenities at Conrad Hangzhou include Wi-fi, Indoor freshwater pool, Restaurant, Bar, Newspapers. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp