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Phoenix Hotel — exterior view
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3-star property · LONDON

Phoenix Hotel

Kensington Gardens Square, 1-8, LONDON

3 star rating 3-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Restaurant
Bar
Newspapers
Air conditioning in public areas
24-hour reception
About this hotel

Situated in London's city centre, the Phoenix Hotel is a short walk from Kensington Gardens and Portobello Road Market. This hotel offers complimentary Wi-Fi, concierge services, and a shared TV area. The 125 guestrooms feature private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. Guests can dine at the hotel restaurant or enjoy a snack at the deli. A bar/lounge is also available. A…

Situated in London's city centre, the Phoenix Hotel is a short walk from Kensington Gardens and Portobello Road Market. This hotel offers complimentary Wi-Fi, concierge services, and a shared TV area. The 125 guestrooms feature private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. Guests can dine at the hotel restaurant or enjoy a snack at the deli. A bar/lounge is also available. Additional amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Nearby attractions include Kensington Palace and Hyde Park.

Your stay
Check-in
28 Aug 2026
From 13:30
Check-out
31 Aug 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Bellboy service charge applies Towels and bed linen charge applies Photocopier charge applies Fax charge applies
Amenities & services

40 facilities across 7 categories.

Facilities
17
  • Hotel safe
  • Newspapers
  • 24-hour security
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Bellboy service
  • Wi-fi
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • 24-hour reception
  • Cloakroom
  • Concierge
Location
7
  • Twin rooms (28)
  • Quadruple rooms (4)
  • Double rooms (27)
  • Single rooms (53)
  • Year of most recent renovation (2014)
  • Total number of rooms (125)
  • Number of floors (main building) (4)
Catering
6
  • Banquet hall
  • Non-smoking area
  • Breakfast room
  • Highchairs
  • Restaurant
  • Bar
Business
4
  • Printer
  • Fax
  • Photocopier
  • Meeting room
Entertainment
3
  • Pub
  • TV lounge
  • Sun loungers
Meals
2
  • Snacks
  • Continental breakfast
Hotel type
1
  • hotel
Room types at this hotel

80 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Ctg · Standard
Sleeps 2–8
Double · 2d
Sleeps 1–4
Double · Bs
Sleeps 1–4
Double · Bs Dx
Sleeps 1–4
Double · Bs Kg
Sleeps 1–4
Double · Db
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Ej 2
Sleeps 1–2
Double · Ej Kg
Sleeps 1–4
Double · Ej Nm
Sleeps 1–4

+ 68 more room categories — full list appears in the rates panel

Location

Kensington Gardens Square, 1-8, LONDON

Good to know
House rules
  • Check-inFrom 13:30
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Diners Club
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Minimum check-in age
  • Deposit on arrival
  • Identification card at arrival
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Phoenix Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Phoenix Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Phoenix Hotel accepts Diners Club, MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Phoenix Hotel offer?

Key amenities at Phoenix Hotel include Wi-fi, Restaurant, Bar, Newspapers, Air conditioning in public areas. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 3,044
3 nights · taxes in