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Sercotel Ayala — exterior view
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4-star property · Bilbao

Sercotel Ayala

Canciller Ayala, 3, Bilbao

4 star rating 4-star
Instant confirmation AED · taxes included
From
AED 2,720
3 nights · taxes included
Cancellation
Free cancellation
Until 21 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Bilbao
Canciller Ayala, 3
Check-in
From 14:30
Check-out 00:00–12:00
What stands out
Wi-fi
Air conditioning in Restaurant
Air conditioning in public areas
24-hour reception
Small pets allowed (under 5 kg)
Breakfast buffet
About this hotel

The Sercotel Ayala hotel boasts an unbeatable location in the center of Bilbao, a 5-minute walk from the Abando metro station and Bilbao train station, as well as just over 1km from the Guggenheim Museum. Contemporary, modern and very elegant in style, all its rooms offer air conditioning, heating, satellite TV, minibar, safe box and desk. The reception is open 24 hours a day and the hotel has free Wi-Fi in its facil…

The Sercotel Ayala hotel boasts an unbeatable location in the center of Bilbao, a 5-minute walk from the Abando metro station and Bilbao train station, as well as just over 1km from the Guggenheim Museum. Contemporary, modern and very elegant in style, all its rooms offer air conditioning, heating, satellite TV, minibar, safe box and desk. The reception is open 24 hours a day and the hotel has free Wi-Fi in its facilities, laundry service and room service.

Your stay
Check-in
28 Aug 2026
From 14:30
Check-out
31 Aug 2026
00:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) EUR 25.00 Large pets allowed (over 5 kg) EUR 25.00 Car park EUR 21.00 Laundry service charge applies Early Check-in charge applies Late Check-out charge applies
Amenities & services

35 facilities across 7 categories.

Facilities
19
  • Laundry service
  • Hotel safe
  • Wheelchair-accessible
  • Car park
  • Multilingual staff
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wi-fi
  • Luggage room
  • Late Check-out
  • Library
  • Towels and bed linen
  • Lift access
  • 24-hour reception
  • Smoke detector
  • Fireplace
  • Air conditioning in public areas
  • Mobile phone coverage
  • Room service
Location
7
  • Superior rooms (5)
  • Junior suites (1)
  • Year of construction (2019)
  • Double rooms (47)
  • Single rooms (7)
  • Total number of rooms (61)
  • Number of floors (main building) (8)
Catering
3
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
Business
2
  • Meeting room (1)
  • Photocopier
Meals
2
  • Breakfast buffet
  • Breakfast
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Ecostars ESG AI
Room types at this hotel

44 room categories — choose live availability and pricing on the right.

Double · As
Sleeps 2
Double · As 1
Sleeps 1–4
Double · As Db
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · St 1
Sleeps 1–4
Double · Su
Sleeps 1–4
Double · Z1
Sleeps 1–4
Double · Z1 1
Sleeps 1
Dbt · 2b
Sleeps 1–6
Dbt · As
Sleeps 1–6
Dbt · Su
Sleeps 1–2

+ 32 more room categories — full list appears in the rates panel

Location

Canciller Ayala, 3, Bilbao

Open in Google Maps
Distance from key points
  • Beach —
  • Harbour —
  • Airport —
  • Nearest Bus / Metro Stop —
  • Bus/Train station —
  • City centre —
Good to know
House rules
  • Check-inFrom 14:30
  • Check-out00:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Euro 6000
  • EuroCard
  • Visa Electrón
  • Maestro
  • Visa
  • MasterCard
  • JCB
  • EC

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Sercotel Ayala?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Sercotel Ayala?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Sercotel Ayala accepts American Express, Euro 6000, EuroCard, Visa Electrón. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Sercotel Ayala offer?
Key amenities at Sercotel Ayala include Wi-fi, Air conditioning in Restaurant, Air conditioning in public areas, 24-hour reception, Small pets allowed (under 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 2,720
3 nights · taxes in