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Merchant Hotel — exterior view
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3-star property · Penang

Merchant Hotel

55, Jalan Penang, Penang

3 star rating 3-star
What stands out
Wi-fi
Restaurant
Bar
Newspapers
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

Enjoy stunning terrace views at the Merchant Hotel, located in the heart of George Town. Make the most of complimentary Wi-Fi and on-site dining at the Merchant Cafe, or order room service during limited hours. Start your day with a continental breakfast (available for a fee). The hotel offers 93 air-conditioned rooms featuring free minibar items, LCD TVs, and private bathrooms with complimentary toiletries. Amenitie…

Enjoy stunning terrace views at the Merchant Hotel, located in the heart of George Town. Make the most of complimentary Wi-Fi and on-site dining at the Merchant Cafe, or order room service during limited hours. Start your day with a continental breakfast (available for a fee). The hotel offers 93 air-conditioned rooms featuring free minibar items, LCD TVs, and private bathrooms with complimentary toiletries. Amenities include complimentary newspapers, a 24-hour front desk, multilingual staff, free self-parking, and laptop-compatible safes. Nearby attractions include Cheong Fatt Tze Mansion, Camera Museum, and Georgetown UNESCO Historic Site. Penang International Airport (PEN) is 11. 4 miles away.

Your stay
Check-in
29 Aug 2026
From 16:00
Check-out
01 Sep 2026
Until 13:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Lift access charge applies Shop charge applies Smoking area charge applies Wired Internet charge applies Room service charge applies Bicycle hire service charge applies Car park charge applies Garage charge applies Car hire charge applies 24-hour security charge applies Small pets allowed (under 5 kg) charge applies Large pets allowed (over 5 kg) charge applies Wi-fi charge applies Luggage room charge applies Towels and bed linen charge applies
Amenities & services

27 facilities across 5 categories.

Facilities
21
  • Car park
  • Concierge
  • Towels and bed linen
  • Luggage room
  • Wi-fi
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • 24-hour security
  • Newspapers
  • Multilingual staff
  • Car hire
  • Garage
  • Bicycle hire service
  • Wheelchair-accessible
  • Room service
  • Wired Internet
  • Terrace
  • Shop
  • Lift access
  • Hotel safe
  • 24-hour reception
Catering
3
  • Smoking area
  • Restaurant
  • Bar
Location
1
  • Total number of rooms (93)
Hotel type
1
  • hotel
Business
1
  • Meeting room
Room types at this hotel

9 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Ej Kg
Sleeps 1–4
Roo · Deluxe
Sleeps 1–10
Roo · Deluxe · King
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Twn · Deluxe
Sleeps 1–4
Twn · Standard
Sleeps 1–4
Location

55, Jalan Penang, Penang

Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 13:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Malaysia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Malaysia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Merchant Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Merchant Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Merchant Hotel offer?

Key amenities at Merchant Hotel include Wi-fi, Restaurant, Bar, Newspapers, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp