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City Bay Palace Hotel — exterior view
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3-star property · HA LONG

City Bay Palace Hotel

156 Le Thanh Tong Str Bach Dang Ha Long Quang Ninh, HA LONG

3 star rating 3-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Restaurant
Valet parking
24-hour reception
Large pets allowed (over 5 kg)
Airport Shuttle
About this hotel

The 3-star City Bay Palace Hotel offers comfort and convenience whether you're on business or holiday in Halong. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, express check-in/check-out are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/pl…

The 3-star City Bay Palace Hotel offers comfort and convenience whether you're on business or holiday in Halong. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, express check-in/check-out are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, towels, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. The hotel offers various recreational opportunities. City Bay Palace Hotel is an excellent choice from which to explore Halong or to simply relax and rejuvenate.

Your stay
Check-in
27 Aug 2026
Until 22:00
Check-out
30 Aug 2026
From 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

24-hour security charge applies Towels and bed linen charge applies Non-smoking establishment charge applies Airport Shuttle charge applies Valet parking charge applies Luggage room charge applies Wi-fi charge applies Large pets allowed (over 5 kg) charge applies Small pets allowed (under 5 kg) charge applies Bellboy service charge applies Hotel safe charge applies Hot tub charge applies Garage charge applies Car park charge applies Laundry service charge applies Room service charge applies Wired Internet charge applies Smoking area charge applies Lift access charge applies Currency exchange facilities charge applies
Amenities & services

29 facilities across 8 categories.

Facilities
20
  • 24-hour reception
  • Towels and bed linen
  • Clothes dryer
  • Airport Shuttle
  • Valet parking
  • Luggage room
  • Wi-fi
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • Bellboy service
  • 24-hour security
  • Garage
  • Car park
  • Wheelchair-accessible
  • Hotel safe
  • Laundry service
  • Room service
  • Wired Internet
  • Lift access
  • Currency exchange facilities
Catering
2
  • Smoking area
  • Restaurant
Business
2
  • Business centre
  • Meeting room
Location
1
  • Total number of rooms
Hotel type
1
  • hotel
Health
1
  • Hot tub
Meals
1
  • Breakfast
Sports
1
  • Fitness
Room types at this hotel

5 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Dbt · 2b Dx
Sleeps 1–6
Dbt · Db Su
Sleeps 1–6
Roo · Ov
Sleeps 1–10
Triple · Deluxe
Sleeps 1–5
Location

156 Le Thanh Tong Str Bach Dang Ha Long Quang Ninh, HA LONG

Open in Google Maps
Good to know
House rules
  • Check-inUntil 22:00
  • Check-outFrom 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at City Bay Palace Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at City Bay Palace Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does City Bay Palace Hotel offer?
Key amenities at City Bay Palace Hotel include Wi-fi, Restaurant, Valet parking, 24-hour reception, Large pets allowed (over 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp