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LaiLa Hotel CDMX — exterior view
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4-star property · Ciudad De Mexico

LaiLa Hotel CDMX

Rio Lerma No. 237, Cuauhtemoc, Ciudad De Mexico

4 star rating 4-star
4.4 1,329 reviews · Tripadvisor Instant confirmation AED · taxes included
From
AED 1,141
3 nights · taxes included
Cancellation
Free cancellation
Until 25 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Ciudad De Mexico
Rio Lerma No. 237, Cuauhtemoc
Check-in
From 15:00
Check-out Until 12:00
What stands out
Wi-fi
Gym
Restaurant
Bar
Valet parking
Air conditioning in public areas
About this hotel

Situated in Mexico City's financial, business, and cultural district, Laila Hotel offers convenient access to Paseo de la Reforma, Polanco, and major roadways. Just 30 minutes from Benito Juarez International Airport, this hotel provides elegant, comfortable rooms featuring free Wi-Fi, coffee makers, 40-inch TVs with cable, ergonomic workspaces, and safes, ideal for business or leisure travelers. Enjoy international…

Situated in Mexico City's financial, business, and cultural district, Laila Hotel offers convenient access to Paseo de la Reforma, Polanco, and major roadways. Just 30 minutes from Benito Juarez International Airport, this hotel provides elegant, comfortable rooms featuring free Wi-Fi, coffee makers, 40-inch TVs with cable, ergonomic workspaces, and safes, ideal for business or leisure travelers. Enjoy international cuisine at La Terraza restaurant, serving a daily breakfast buffet and lunch buffet (Monday-Friday), along with à la carte dinners. Room service is available 24/7. Additional amenities include a panoramic elevator, a full-service business center, meeting/banquet facilities, laundry service, a gym, and parking.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Large pets allowed (over 5 kg) not available in all rooms MXN 1,000.00 Large pets allowed (over 5 kg) MXN 1,000.00 Small pets allowed (under 5 kg) not available in all rooms MXN 1,000.00 Bellboy service charge applies Audio-visual equipment rental charge applies Printer charge applies Fax charge applies Business centre charge applies Photocopier charge applies Projector charge applies Banquet hall charge applies Valet parking charge applies Luggage room charge applies Early Check-in charge applies Wi-fi charge applies Small pets allowed (under 5 kg) charge applies Hotel safe charge applies Transfer service charge applies Car hire charge applies Cycling / mountain biking charge applies Car park charge applies Launderette charge applies Laundry service charge applies Room service charge applies Diving charge applies Nightclub charge applies Pub charge applies Special dietary options charge applies Shop charge applies Lift access charge applies Currency exchange facilities charge applies
Amenities & services

69 facilities across 8 categories.

Facilities
31
  • Laundry service
  • Room service
  • Launderette
  • Luggage room
  • Wheelchair-accessible
  • Large pets allowed (over 5 kg) not available in all rooms
  • Local and international calls
  • Valet parking
  • Bicycle hire service
  • Car park
  • Wi-fi
  • Gym
  • Car hire
  • Transfer service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Small pets allowed (under 5 kg) not available in all rooms
  • Large pets allowed (over 5 kg)
  • Air conditioning in public areas
  • Clothes dryer
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Towels and bed linen
  • Cloakroom
  • Lift access
  • Concierge
Meals
9
  • Set menu dinner
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
Location
8
  • Single rooms (41)
  • Double rooms (20)
  • Total number of rooms (61)
  • Junior suites (11)
  • Year of most recent renovation (2000)
  • Connecting rooms
  • Suites (9)
  • Number of floors (main building) (3)
Business
8
  • Projector
  • Photocopier
  • Business centre
  • Fax
  • Meeting room (5)
  • Printer
  • Audio-visual equipment rental
  • Conference room
Catering
7
  • Restaurant
  • Café
  • Breakfast room
  • Bar
  • Smoking area
  • Non-smoking area
  • Banquet hall
Sports
3
  • Cycling / mountain biking
  • Diving
  • Fitness
Entertainment
2
  • Nightclub
  • Pub
Hotel type
1
  • hotel
Room types at this hotel

45 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Bed · Su
Sleeps 1
Double · 2d
Sleeps 1–4
Double · 2d Su
Sleeps 1–4
Double · City View
Sleeps 1–4
Double · Cv Su
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · St 1
Sleeps 1–4

+ 33 more room categories — full list appears in the rates panel

Location

Rio Lerma No. 237, Cuauhtemoc, Ciudad De Mexico

Open in Google Maps
Distance from key points
  • Bus/Train station —
  • City centre —
  • Airport —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
4.4
4.4 of 5 bubbles
1,329 reviews on Tripadvisor
#8 of 696 hotels in Mexico City
Travelers Choice 2026 Travelers Choice 2025
Rated by travellers
  • Location 4.9
  • Sleep Quality 4.5
  • Rooms 4.4
  • Service 4.4
  • Value 4.5
  • Cleanliness 4.6
Rating breakdown
  • Excellent 876
  • Very good 266
  • Average 100
  • Poor 45
  • Terrible 43

“Would stay again”

470aishl · Jul 2026 · Friends getaway trip

Wonderful stay - clean, friendly staff, very comfortable. Gerardo Cruz was especially friendly and helpful.

Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 1,329 reviews on Tripadvisor
Frequently asked

What are the check-in and check-out times at LaiLa Hotel CDMX?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at LaiLa Hotel CDMX?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, LaiLa Hotel CDMX accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does LaiLa Hotel CDMX offer?
Key amenities at LaiLa Hotel CDMX include Wi-fi, Gym, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,141
3 nights · taxes in