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Riu Palace Mexico - All Inclusive — exterior view
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5-star property · PLAYA DEL CARMEN

Riu Palace Mexico - All Inclusive

Avenida Xaman-Ha, Manzana 3, Lote 4, PLAYA DEL CARMEN

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Spa centre
About this hotel

Riu Palace Mexico All Inclusive is a fantastic beach hotel, housed in a building inspired by the traditional style of the Mexico, located just by the pristine local beach. It is around 3 km from Playa del Carmen where there is an abundance of entertainment and dining options that guests will love to discover. The hotel combines a prism of colours, high quality facilities and seductive details ideally suited for singl…

Riu Palace Mexico All Inclusive is a fantastic beach hotel, housed in a building inspired by the traditional style of the Mexico, located just by the pristine local beach. It is around 3 km from Playa del Carmen where there is an abundance of entertainment and dining options that guests will love to discover. The hotel combines a prism of colours, high quality facilities and seductive details ideally suited for singles, couples and families looking to enjoy personalized service, outstanding amenities and total relaxation.

Your stay
Check-in
27 Aug 2026
15:00–23:00
Check-out
30 Aug 2026
12:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Nightclub charge applies Smoking area charge applies Laundry service charge applies Medical service charge applies Horse riding charge applies Car park charge applies Cycling / mountain biking charge applies Golf charge applies Massage charge applies Spa treatments charge applies Car hire charge applies Beauty salon charge applies
Amenities & services

66 facilities across 9 categories.

Facilities
24
  • Room service
  • Laundry service
  • Medical service
  • Mobile phone coverage
  • Wheelchair-accessible
  • Car park
  • Sun terrace
  • Gym
  • Car hire
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • Concierge
  • Shop
  • Garden
  • Key Collection
  • Air conditioning in public areas
  • Lift access
  • 24-hour reception
Sports
11
  • Cycling / mountain biking
  • Volleyball
  • Billiards
  • Golf
  • Horse riding
  • Fitness
  • Windsurfing
  • Table tennis
  • Diving
  • Catamaran sailing
  • Tennis
Catering
7
  • Smoking area
  • Café
  • Poolside snack bar
  • Bar
  • Swim-up bar
  • Restaurant (6)
  • Air conditioning in Restaurant
Entertainment
7
  • Nightclub
  • Theatre / auditorium
  • TV lounge
  • Outdoor freshwater pool (5)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
Health
6
  • Beauty salon
  • Spa centre
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Steam bath
Meals
6
  • All inclusive
  • Snacks
  • Breakfast buffet
  • À la carte dinner
  • Buffet dinner
  • Buffet lunch
Location
3
  • Total number of rooms (434)
  • Number of floors (main building) (3)
  • Year of most recent renovation (2012)
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Ecostars ESG AI
Room types at this hotel

52 room categories — choose live availability and pricing on the right.

Double · Standard
Sleeps 1–4
Double · Gv
Sleeps 1–4
Double · Standard
Dus · Standard
Sleeps 1–2
Jsu · 2b
Sleeps 1–5
Jsu · 2d
Sleeps 1–5
Jsu · 2d Su
Sleeps 1–5
Jsu · C2
Sleeps 1–3
Jsu · Cb
Sleeps 1–5
Jsu · Cb Kg
Sleeps 1–5
Jsu · Cb Wv
Sleeps 1–5
Jsu · Db
Sleeps 1–5

+ 40 more room categories — full list appears in the rates panel

Location

Avenida Xaman-Ha, Manzana 3, Lote 4, PLAYA DEL CARMEN

Distance from key points
  • Beach
  • City centre
  • Golf course
Good to know
House rules
  • Check-in15:00–23:00
  • Check-out12:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Riu Palace Mexico - All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Riu Palace Mexico - All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Riu Palace Mexico - All Inclusive accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Riu Palace Mexico - All Inclusive offer?

Key amenities at Riu Palace Mexico - All Inclusive include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp