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Hotel Xcaret Arte All Inclusive — exterior view
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5-star property · Playa Del Carmen

Hotel Xcaret Arte All Inclusive

Chetumal- Puerto Juárez, KM 282, Playa Del Carmen

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Swim-up bar
Secure parking
About this hotel

Hotel Xcaret Arte is a luxurious all-inclusive resort in Riviera Maya, near Playa del Carmen, offering 900 suites. Opening its doors on July 1, 2021, this adults-only resort (16+) pays homage to Mexican artistry. Guests enjoy five exclusive workshops: dancing, pottery, weaving, painting, and vegan cuisine. The all-inclusive experience extends to unlimited access to nine iconic parks and tours in Cancun and the Rivier…

Hotel Xcaret Arte is a luxurious all-inclusive resort in Riviera Maya, near Playa del Carmen, offering 900 suites. Opening its doors on July 1, 2021, this adults-only resort (16+) pays homage to Mexican artistry. Guests enjoy five exclusive workshops: dancing, pottery, weaving, painting, and vegan cuisine. The all-inclusive experience extends to unlimited access to nine iconic parks and tours in Cancun and the Riviera Maya, including Xcaret, Xel-Há, Xplor, and Xplor Fuego. Airport transfers and transport to and from the parks are also included. Each suite is uniquely decorated with handcrafted Mexican décor and organic amenities. A security deposit of $4, 000 MXN is required upon check-in and refunded upon departure.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) USD 150.00 Supermarket charge applies Car park charge applies Sauna charge applies Steam bath charge applies Massage charge applies Spa treatments charge applies Car hire charge applies Airport Shuttle charge applies Projector charge applies Beauty salon charge applies Audio-visual equipment rental charge applies
Amenities & services

56 facilities across 10 categories.

Facilities
26
  • Secure parking
  • Car park
  • Electric vehicle charging station
  • Concierge
  • Sun terrace
  • Towels and bed linen
  • Gym
  • Car hire
  • Transfer service
  • Smoke detector
  • Multilingual staff
  • 24-hour security
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Private beach area
  • Wheelchair-accessible
  • Supermarket
  • Garden
  • Currency exchange facilities
  • 24-hour reception
  • Room service
  • Laundry service
  • Medical service
Catering
9
  • Show cooking
  • Swim-up bar
  • Banquet hall
  • Non-smoking area
  • Restaurant (9)
  • Café
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Bar
Health
7
  • Spa centre
  • Spa treatments
  • Beauty salon
  • Massage
  • Steam bath
  • Solarium
  • Sauna
Business
5
  • Business centre
  • Audio-visual equipment rental
  • Conference room (3)
  • Meeting room
  • Projector
Sports
3
  • Tobogganing
  • Fitness
  • Catamaran sailing
Entertainment
2
  • Theatre / auditorium
  • Waterpark
Location
1
  • Total number of rooms (900)
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • EarthCheck Certified
Meals
1
  • All inclusive
Room types at this hotel

122 room categories — choose live availability and pricing on the right.

Apartment · Dx Vm
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Bed · Standard
Sleeps 1
Double · Gr Gv
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Kg Of
Sleeps 1–4
Double · Kg Ov
Sleeps 1–4
Double · Of
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Ro
Sleeps 1–4
Double · Sf
Sleeps 1–4
Double · Standard
Sleeps 1–4

+ 110 more room categories — full list appears in the rates panel

Location

Chetumal- Puerto Juárez, KM 282, Playa Del Carmen

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Minimum check-in age
  • Single-Use Plastic Free
  • Only Adults
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Hotel Xcaret Arte All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Xcaret Arte All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Hotel Xcaret Arte All Inclusive offer?

Key amenities at Hotel Xcaret Arte All Inclusive include Wi-fi, Poolside snack bar, Gym, Restaurant, Swim-up bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp