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Carlton — exterior view
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5-star property · BILBAO

Carlton

Plaza Federico Moyua, 2, BILBAO

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Restaurant
Bar
Newspapers
Air conditioning in public areas
24-hour reception
About this hotel

This urban hotel is located in the heart of Bilbao, on a main commercial street just a 10-minute walk from the old town, the Guggenheim Museum, and the Conference Center. The nearest beach is only 25 km away. Housed in a UNESCO-protected building with attractive architecture, the hotel offers elegantly decorated rooms that blend traditional and contemporary styles. Rooms are well-equipped with modern comforts, includ…

This urban hotel is located in the heart of Bilbao, on a main commercial street just a 10-minute walk from the old town, the Guggenheim Museum, and the Conference Center. The nearest beach is only 25 km away. Housed in a UNESCO-protected building with attractive architecture, the hotel offers elegantly decorated rooms that blend traditional and contemporary styles. Rooms are well-equipped with modern comforts, including free Wi-Fi throughout the hotel. The hotel also features 12 meeting rooms with a capacity of up to 300 attendees, a gym, and a business center available to all guests.

Your stay
Check-in
27 Aug 2026
From 15:00
Check-out
30 Aug 2026
12:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park EUR 36.00 Garage EUR 36.00
Amenities & services

47 facilities across 8 categories.

Facilities
20
  • Laundry service
  • Medical service
  • Room service
  • Cloakroom
  • Mobile phone coverage
  • Wheelchair-accessible
  • Bicycle storage
  • Car park
  • Garage
  • Newspapers
  • Bellboy service
  • Wi-fi
  • Luggage room
  • Clothes dryer
  • Concierge
  • Lift access
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Shop
Location
11
  • Twin rooms (87)
  • Family rooms (2)
  • Superior rooms (21)
  • Year of most recent renovation (2015)
  • Triple rooms (10)
  • Accessible rooms (2)
  • Suites (1)
  • Junior suites (5)
  • Double rooms (115)
  • Number of floors (main building) (6)
  • Total number of rooms (142)
Catering
5
  • Restaurant
  • Banquet hall
  • Café
  • Bar
  • Non-smoking area
Meals
5
  • Set menu dinner
  • À la carte dinner
  • Breakfast
  • Set menu lunch
  • À la carte lunch
Business
3
  • Conference room
  • Meeting room (12)
  • Business centre
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Biosphere Certified
Sports
1
  • Fitness
Room types at this hotel

41 room categories — choose live availability and pricing on the right.

Double · 2d Su
Sleeps 1–4
Double · Cv Su
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · St 1
Sleeps 1–4
Double · Su
Sleeps 1–2
Double · Su 1
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · Cv Su
Sleeps 1–6
Dbt · Standard
Sleeps 1–2
Dbt · St 1
Sleeps 1–6
Dbt · Su
Sleeps 1–6
Dbt · Su Wv
Sleeps 1–6

+ 29 more room categories — full list appears in the rates panel

Location

Plaza Federico Moyua, 2, BILBAO

Open in Google Maps
Distance from key points
  • Entertainment Area —
  • Nearest Bus / Metro Stop —
  • Golf course —
  • Beach —
  • City centre —
  • Bus/Train station —
  • Ski slopes —
  • Airport —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-out12:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • Diners Club
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Carlton?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Carlton?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Carlton accepts American Express, Visa, Diners Club, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Carlton offer?
Key amenities at Carlton include Wi-fi, Restaurant, Bar, Newspapers, Air conditioning in public areas. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 4,353
3 nights · taxes in