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Four Points by Sheraton Surabaya, Pakuwon Indah — exterior view
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Hotel · SURABAYA

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall Jalan Puncak Indah Lontar No 2, SURABAYA

What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Valet parking
Newspapers
About this hotel

Connected to the convention center, Four Points by Sheraton Surabaya, Pakuwon Indah is a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This upscale Surabaya hotel offers an outdoor pool, complimentary Wi-Fi, and concierge services. The 310 air-conditioned rooms feature LED TVs, down comforters, premium bedding, and private bathrooms with complimentary toiletries and hair dryers. Enjoy a meal at Dj…

Connected to the convention center, Four Points by Sheraton Surabaya, Pakuwon Indah is a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This upscale Surabaya hotel offers an outdoor pool, complimentary Wi-Fi, and concierge services. The 310 air-conditioned rooms feature LED TVs, down comforters, premium bedding, and private bathrooms with complimentary toiletries and hair dryers. Enjoy a meal at Djaman Doeloe Restaurant or a drink at the bar/lounge. Buffet breakfast is available daily (fee applies). Additional amenities include a computer station, dry cleaning/laundry services, a 24-hour front desk, and free self-parking. A roundtrip airport shuttle is available (surcharge). Nearby attractions include Taman Bungkul (8. 4 km) and Al-Akbar Mosque (10. 8 km).

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Smoking area charge applies Room service charge applies Launderette charge applies Fitness charge applies Bicycle hire service charge applies Car park charge applies Mini golf charge applies Golf charge applies Babysitting service charge applies Car hire charge applies 24-hour security charge applies Golf practice facility charge applies Bellboy service charge applies Poolside snack bar charge applies Valet parking charge applies Towels and bed linen charge applies
Amenities & services

39 facilities across 7 categories.

Facilities
23
  • Car park
  • 24-hour reception
  • Babysitting service
  • Car hire
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linen
  • Concierge
  • Bicycle hire service
  • Hotel safe
  • Lift access
  • Shop
  • Wheelchair-accessible
  • Launderette
  • Laundry service
  • Room service
Entertainment
5
  • Outdoor freshwater pool (3)
  • TV lounge
  • Parasols
  • Sun loungers
  • Children’s swimming area (1)
Catering
4
  • Bar
  • Restaurant
  • Poolside snack bar
  • Smoking area
Sports
4
  • Golf practice facility
  • Golf
  • Fitness
  • Mini golf
Location
1
  • Total number of rooms (310)
Hotel type
1
  • hotel
Meals
1
  • Breakfast
Room types at this hotel

45 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Double · Cv Kg
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Dx Gr
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–3
Double · Dx Pi
Sleeps 1–3
Double · King
Sleeps 1–4
Double · Kg Nm
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · 2b Dx
Sleeps 1–6
Dbt · Deluxe · King
Sleeps 1–6

+ 33 more room categories — full list appears in the rates panel

Location

Pakuwon Mall Jalan Puncak Indah Lontar No 2, SURABAYA

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Indonesia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Indonesia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Four Points by Sheraton Surabaya, Pakuwon Indah?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Four Points by Sheraton Surabaya, Pakuwon Indah offer?

Key amenities at Four Points by Sheraton Surabaya, Pakuwon Indah include Wi-fi, Poolside snack bar, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 936
3 nights · taxes in