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Iberostar Waves Quetzal All Inclusive — exterior view
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5-star property · Playa Del Carmen

Iberostar Waves Quetzal All Inclusive

Avenida Xaman-Ha Lote Hotelero No. 2, Playa Del Carmen

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Spa treatments
About this hotel

Nestled along the Riviera Maya, just a short distance from Cancun's center, this resort offers breathtaking views of the Caribbean Sea and easy access to the Yucatan Peninsula's attractions. Inspired by Mayan culture, the property boasts diverse dining options, from international buffets to à la carte restaurants specializing in Italian cuisine and premium meats. Four conveniently located bars and room service cater…

Nestled along the Riviera Maya, just a short distance from Cancun's center, this resort offers breathtaking views of the Caribbean Sea and easy access to the Yucatan Peninsula's attractions. Inspired by Mayan culture, the property boasts diverse dining options, from international buffets to à la carte restaurants specializing in Italian cuisine and premium meats. Four conveniently located bars and room service cater to guests seeking lighter fare. Families will appreciate the age-specific children's activities and amenities such as the fully equipped gym, pools, tennis courts, and nearby golf course. Guests can also enjoy water sports like snorkeling, windsurfing, and jet skiing, or relax with a catamaran ride. The on-site spa provides a tranquil escape with massages, facials, and therapeutic treatments. Modern, spacious rooms feature private balconies, complimentary Wi-Fi, and air conditioning, ensuring a comfortable and memorable stay. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

Your stay
Check-in
28 Aug 2026
15:00–23:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Massage charge applies Turkish bath (hamam) charge applies Audio-visual equipment rental charge applies Spa centre charge applies Beauty salon charge applies Late Check-out charge applies Airport Shuttle charge applies Transfer service charge applies Car hire charge applies Babysitting service charge applies Spa treatments charge applies Hairdressing salon charge applies Steam bath charge applies Sauna charge applies Hot tub charge applies Golf charge applies Medical service charge applies Launderette charge applies Laundry service charge applies Catamaran sailing charge applies Diving charge applies Jet ski charge applies
Amenities & services

99 facilities across 9 categories.

Facilities
30
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Key Collection
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Wheelchair-accessible
  • Car park
  • Sun terrace
  • Gym
  • Babysitting service
  • Car hire
  • Transfer service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Late Check-out
  • Clothes dryer
  • Concierge
Sports
18
  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis
  • Darts
Meals
13
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • Snacks
  • Early bird breakfast
  • Late riser breakfast
  • Hot breakfast
  • Brunch
  • Vegetarian meal
  • All inclusive
Catering
9
  • Café
  • Bar
  • Restaurant (3)
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant
Entertainment
9
  • Theatre / auditorium
  • Kids’ club
  • Children playground
  • Outdoor freshwater pool (4)
  • Children’s swimming area (1)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
Health
9
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Turkish bath (hamam)
Location
6
  • Year of most recent renovation (2002)
  • Number of floors (main building) (3)
  • Total number of rooms (350)
  • Double rooms (322)
  • Junior suites (24)
  • Suites (2)
Business
4
  • Conference room (6)
  • Meeting room
  • Projector
  • Audio-visual equipment rental
Hotel type
1
  • hotel
Room types at this hotel

103 room categories — choose live availability and pricing on the right.

Apartment · B2
Sleeps 1–10
Apartment · Pi
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Bed · Pi
Sleeps 1
Bed · Standard
Sleeps 1
Double · Deluxe · King
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Gv Pi
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Kg Pi
Sleeps 1–4
Double · Pi
Sleeps 2–4
Double · Pi 1
Sleeps 1–4

+ 91 more room categories — full list appears in the rates panel

Location

Avenida Xaman-Ha Lote Hotelero No. 2, Playa Del Carmen

Distance from key points
  • Nearest Bus / Metro Stop
  • Beach
  • Golf course
Good to know
House rules
  • Check-in15:00–23:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Iberostar Waves Quetzal All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Iberostar Waves Quetzal All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Iberostar Waves Quetzal All Inclusive accepts American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Iberostar Waves Quetzal All Inclusive offer?

Key amenities at Iberostar Waves Quetzal All Inclusive include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp