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Ambassador At Grand Velas All Inclusive — exterior view
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Hotel · PLAYA DEL CARMEN

Ambassador At Grand Velas All Inclusive

Carretera Cancun Tulum Km 62 Municipio De Solidari, PLAYA DEL CARMEN

About this hotel

A stay at the Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This 5-star property is 2. 8 miles (4. 4 km) from Grand Coral Golf Riviera Maya. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Take advantage of recreational amenities, including three outdoor…

A stay at the Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This 5-star property is 2. 8 miles (4. 4 km) from Grand Coral Golf Riviera Maya. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Take advantage of recreational amenities, including three outdoor swimming pools, four spa tubs, and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). A complimentary beach shuttle makes getting to the beach a breeze. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This property has 91, 548 square feet (8, 505 square meters) of space, consisting of a conference center and meeting rooms. Free self-parking is available onsite. This property is all-inclusive. Rates include meals and beverages at onsite dining establishments. Charges may apply for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy regional cuisine at Chaka, one of the property's eight restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary daily reception. Visit one of the six bars/lounges, two beach bars, or three poolside bars for a refreshing drink. Make yourself at home in one of the 195 guestrooms featuring iPod docking stations and free minibar items. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights
Location

Carretera Cancun Tulum Km 62 Municipio De Solidari, PLAYA DEL CARMEN

Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Ambassador At Grand Velas All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Ambassador At Grand Velas All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp