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Shangri-la Hangzhou — exterior view
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4*-star property · Hangzhou

Shangri-la Hangzhou

Beishan Road, Xiacheng District, 78, Hangzhou

4* star rating 4*-star
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Newspapers
About this hotel

Nestled on 40 acres of rolling hills and lush greenery along the northern shore of Hangzhou's famed West Lake, the Shangri-La Hotel Hangzhou offers a secluded retreat just five minutes from the city's downtown. This serene oasis provides convenient access to various business and recreational destinations, as well as culturally significant landmarks, including temples and pavilions. Guests can enjoy boat cruises and c…

Nestled on 40 acres of rolling hills and lush greenery along the northern shore of Hangzhou's famed West Lake, the Shangri-La Hotel Hangzhou offers a secluded retreat just five minutes from the city's downtown. This serene oasis provides convenient access to various business and recreational destinations, as well as culturally significant landmarks, including temples and pavilions. Guests can enjoy boat cruises and cycling trips on and around West Lake, and explore the nearby temple and tomb of revered Chinese patriot Yue Fei. The hotel features 198 beautifully appointed guest rooms and suites. Two distinctive restaurants, Shang Palace Chinese Restaurant and Coffee Garden, offer guests a variety of dining options. A 24-hour concierge and room service, massage, babysitting, dry-cleaning, and business services are also available. The hotel's business center, convention facilities, and event space make it an ideal venue for corporate gatherings or special events.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Massage charge applies Audio-visual equipment rental charge applies Business centre charge applies Luggage room charge applies Early Check-in charge applies Wi-fi charge applies Safari charge applies Bellboy service charge applies Car hire charge applies Spa treatments charge applies Game room charge applies Tennis charge applies Golf charge applies Billiards charge applies Cycling / mountain biking charge applies Car park charge applies Fitness charge applies Laundry service charge applies Squash charge applies Room service charge applies
Amenities & services

76 facilities across 9 categories.

Facilities
27
  • Gym
  • Garden
  • Multilingual staff
  • Car hire
  • Terrace
  • Newspapers
  • Car park
  • Key Collection
  • Bicycle hire service
  • Wheelchair-accessible
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Lift access
  • Currency exchange facilities
  • Clothes dryer
  • Airport Shuttle
  • Grill/BBQ
  • Hotel safe
  • Shop
  • Luggage room
  • Concierge
  • Wi-fi
  • 24-hour reception
  • Bellboy service
  • Air conditioning in public areas
  • 24-hour security
Meals
10
  • Set menu dinner
  • Continental breakfast
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Special dietary options
Location
9
  • Accessible rooms (1)
  • Suites (11)
  • Junior suites (11)
  • Year of most recent renovation (2009)
  • Double rooms (80)
  • Single rooms (118)
  • Total number of rooms (198)
  • Connecting rooms
  • Number of floors (main building) (6)
Catering
9
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Banquet hall
  • Smoking area
  • Highchairs
  • Café
  • Bar
  • Restaurant (2)
  • Non-smoking area
Sports
7
  • Squash
  • Safari
  • Fitness
  • Tennis
  • Golf
  • Billiards
  • Cycling / mountain biking
Health
6
  • Steam bath
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Sauna
  • Hot tub
Business
4
  • Audio-visual equipment rental
  • Business centre
  • Conference room
  • Meeting room
Entertainment
3
  • Outdoor freshwater pool (1)
  • Game room
  • Entertainment programme for adults
Hotel type
1
  • hotel
Room types at this hotel

34 room categories — choose live availability and pricing on the right.

Double · Gv
Sleeps 1–2
Double · Gv 1
Sleeps 1–4
Double · Gv Kg
Sleeps 1–2
Double · King
Sleeps 1–2
Double · Kg 1
Sleeps 1–4
Double · Kg 2
Sleeps 1–2
Double · Kg 3
Sleeps 1–4
Double · Kg Pe
Sleeps 1–2
Double · Standard
Sleeps 1–4
Double · Vn
Sleeps 1–4
Double · Wv
Sleeps 1–4
Family · Standard
Sleeps 1–8

+ 22 more room categories — full list appears in the rates panel

Location

Beishan Road, Xiacheng District, 78, Hangzhou

Distance from key points
  • City centre
  • Golf course
  • Nearest Bus / Metro Stop
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to China? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your China visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Shangri-la Hangzhou?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Shangri-la Hangzhou?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Shangri-la Hangzhou accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Shangri-la Hangzhou offer?

Key amenities at Shangri-la Hangzhou include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp