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Hotel Portales del Tayrona — exterior view
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3-star property · Riohacha

Hotel Portales del Tayrona

Troncal del Caribe km 20, Riohacha

3 star rating 3-star
Location
Riohacha
Troncal del Caribe km 20
Check-in
15:00–18:00
Check-out 13:00–15:00
What stands out
Wi-fi
Private pool
Restaurant
24-hour reception
Small pets allowed (under 5 kg)
Family rooms
About this hotel

Hotel Portales del Tayrona is an ecotourism hotel for nature lovers. Located in the countryside of the city of Santa Marta, specifically on the mountains surrounding the beautiful Sierra Nevada de Santa Marta, its excellent location allows easy access to the beautiful places of our region such as the Tayrona Natural Park, Ciudad Perdida, Pueblito, Buritaca River, Quebrada Valencia, Neguanje, etc. Privileged by its pl…

Hotel Portales del Tayrona is an ecotourism hotel for nature lovers. Located in the countryside of the city of Santa Marta, specifically on the mountains surrounding the beautiful Sierra Nevada de Santa Marta, its excellent location allows easy access to the beautiful places of our region such as the Tayrona Natural Park, Ciudad Perdida, Pueblito, Buritaca River, Quebrada Valencia, Neguanje, etc. Privileged by its pleasant climate, beautiful gardens and variety of exotic animals, breathing a peaceful atmosphere that invites you to rest and relax. Hotel Portales del Tayrona offers lodging services, restaurant, swimming pool, hammock area and nursery.  The property is pet friendly and has fully equipped units for couples, families and groups. ATTENTION - When arriving at the hotel, the passenger will be charged COP 5, 000 per person for hotel insurance. -

Your stay
Check-in
29 Aug 2026
15:00–18:00
Check-out
01 Sep 2026
13:00–15:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Airport Shuttle charge applies
Amenities & services

23 facilities across 7 categories.

Facilities
9
  • Towels and bed linen
  • Private pool
  • Airport Shuttle
  • Garden
  • 24-hour reception
  • Wi-fi
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
Location
4
  • Family rooms (1)
  • Triple rooms (2)
  • Double rooms (2)
  • Total number of rooms (5)
Catering
4
  • Breakfast room
  • Non-smoking area
  • Restaurant
  • Café
Meals
3
  • À la carte dinner
  • Breakfast
  • À la carte lunch
Hotel type
1
  • hotel
Entertainment
1
  • Children’s swimming area (1)
Sports
1
  • Football
Location

Troncal del Caribe km 20, Riohacha

Open in Google Maps
Good to know
House rules
  • Check-in15:00–18:00
  • Check-out13:00–15:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Colombia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Colombia visa file. One conversation covers the whole trip.

Colombia visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Hotel Portales del Tayrona?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Portales del Tayrona?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Hotel Portales del Tayrona accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Hotel Portales del Tayrona offer?
Key amenities at Hotel Portales del Tayrona include Wi-fi, Private pool, Restaurant, 24-hour reception, Small pets allowed (under 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp