JOIA Paraiso by Iberostar All Inclusive
Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen
Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen
Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking servic…
Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking services, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as the Honeymoon Villa and Ocean Front Suites, provide butler service and a personalized minibar. Located just 47 km from Cancun and 19 km from Playa del Carmen, with Cozumel International Airport a mere 27 km away, this resort is the perfect base for exploring the Riviera Maya. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.
Available at the property for an extra charge (payable at the hotel where applicable):
111 facilities across 9 categories.
- Air conditioning in public areas
- Smoke detector
- 24-hour reception
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Key Collection
- Mobile phone coverage
- Room service
- Laundry service
- Launderette
- Medical service
- Wheelchair-accessible
- Bicycle storage
- Car park
- Sun terrace
- Gym
- Transfer service
- Secure parking
- Multilingual staff
- 24-hour security
- Bellboy service
- Golf desk
- Wi-fi
- Local and international calls
- Luggage room
- Valet parking
- Airport Shuttle
- Late Check-out
- Clothes dryer
- Private pool
- Private beach area
- Concierge
- Aqua fit
- Jet ski
- Diving
- Windsurfing
- Sailing
- Catamaran sailing
- Canoeing
- Table tennis
- Aerobics
- Fitness
- Archery
- Cycling / mountain biking
- Handball
- Basketball
- Volleyball
- Beach volleyball
- Billiards
- Bocce
- Golf
- Tennis
- Putting green
- Golf practice facility
- Breakfast buffet
- Continental breakfast
- Breakfast
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Snacks
- Early bird breakfast
- Late riser breakfast
- Hot breakfast
- Brunch
- Gluten-free meals
- Vegetarian meal
- All inclusive
- Café
- Bar
- Restaurant (6)
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Show cooking
- Swim-up bar
- Air conditioning in Restaurant
- Hairdressing salon
- Hot tub
- Sauna
- Solarium
- Steam bath
- Massage
- Spa treatments
- Beauty salon
- Spa centre
- Turkish bath (hamam)
- Nightclub
- Theatre / auditorium
- Casino
- Game room
- Indoor freshwater pool (1)
- Outdoor freshwater pool (2)
- Sun loungers
- Parasols
- Entertainment programme for adults
- Number of floors (main building) (3)
- Number of floors (annexe) (3)
- Total number of rooms (310)
- Conference room (12)
- Meeting room (4)
- Business centre
- hotel
42 room categories — choose live availability and pricing on the right.
+ 30 more room categories — full list appears in the rates panel
Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen
- Check-inFrom 15:00
- Check-outUntil 12:00
Times as published by the property — confirmed on your voucher.
- American Express
- MasterCard
- Visa
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
- Only Adults
- Identification card at arrival
- Deposit on arrival
- Non-smoking establishment
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
Travelling to Mexico? We handle the visa too.
Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.
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Why book through Green Apple Travel?
Talk to a Dubai-based concierge.
Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.