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The Pier House  — exterior view
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Hotel · ST AUSTELL

The Pier House

Harbour Front, Charlestown, St Austell, ST AUSTELL

Instant confirmation AED · taxes included
What stands out
Wi-fi
Restaurant
Bar
24-hour reception
About this hotel

Located in St. Austell, Cornwall, this historic hotel is situated on the picturesque harbour of Charlestown. It enjoys stunning views of the port and coastline of St. Austell Bay. Nightspots, shopping venues, and the bus and train stations are all about 4 km away. Other attractions in the area include The Shipwreck and Heritage Centre, The Eden Project, The Lost Gardens of Heligan and Lanhydrock House. The hotel and…

Located in St. Austell, Cornwall, this historic hotel is situated on the picturesque harbour of Charlestown. It enjoys stunning views of the port and coastline of St. Austell Bay. Nightspots, shopping venues, and the bus and train stations are all about 4 km away. Other attractions in the area include The Shipwreck and Heritage Centre, The Eden Project, The Lost Gardens of Heligan and Lanhydrock House. The hotel and restaurant was built in 1794 and was originally two farm cottages. It became a farmhouse after the Rashleigh Arms was built in 1851. Then the occupants at the farm started taking in paying guests as farming prosperity declined before the First World War until the farm once again became a hotel. There are 26 rooms in total. It has a lobby, reception, 24-hour check-out service, a bar, restaurant and room service. Parking facilities are available to guests arriving by car. There are different styles of room ranging from standard singles right up to superior doubles with spa bath and sea views. Family rooms and twin rooms also feature. All are en suite, and come with a hairdryer, tea and coffee making facilities, central heating, a colour TV, Internet access and a direct dial telephone. An ironing set, double or king-size beds and individually regulated air conditioning are also provided. Sun parasols are provided. The nearest golf course is just under 3 km away. The nearby beach is a gravel beach. A full cooked breakfast, breakfast buffet, bistro menu and à la carte menu are all provided.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 10:30
Guests
2A · 0C · 1R
3 nights
Amenities & services

22 facilities across 6 categories.

Location
7
  • Year of most recent renovation (2008)
  • Annexe (s) (1)
  • Double rooms (22)
  • Single rooms (4)
  • Number of floors (main building) (3)
  • Number of floors (annexe) (1)
  • Total number of rooms (23)
Facilities
6
  • Wi-fi
  • 24-hour reception
  • Terrace
  • Room service
  • Wheelchair-accessible
  • Car park
Catering
4
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
Meals
3
  • À la carte dinner
  • Set menu lunch
  • Breakfast
Hotel type
1
  • hotel
Entertainment
1
  • Parasols
Room types at this hotel

10 room categories — choose live availability and pricing on the right.

Double · King
Sleeps 1–4
Double · Kg Pi
Sleeps 1–4
Double · Om
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Su
Sleeps 1–4
Double · Wv
Sleeps 1–4
Roo · 2b
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Roo · Wv
Sleeps 1–10
Twn · Standard
Sleeps 1–4
Location

Harbour Front, Charlestown, St Austell, ST AUSTELL

Distance from key points
  • City centre
  • Bus/Train station
  • Golf course
  • Beach
  • Nearest Bus / Metro Stop
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 10:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at The Pier House ?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Pier House ?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Pier House accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Pier House offer?

Key amenities at The Pier House include Wi-fi, Restaurant, Bar, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp