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Iberostar Waves Tucan All Inclusive — exterior view
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5-star property · PLAYA DEL CARMEN

Iberostar Waves Tucan All Inclusive

Avenida Xaman-Ha Lote Hotelero No. 2, PLAYA DEL CARMEN

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Secure parking
About this hotel

This resort sits on the beautiful Caribbean beach of Playacar along the Mayan Riviera. It consists of two separate hotels surrounded by a natural tropical ecosystem. Its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal-clear waters makes this hotel have one of the best locations in the area. Guests will be able to admire flora and fauna whilst enjoying a peaceful and relaxing stay. The hot…

This resort sits on the beautiful Caribbean beach of Playacar along the Mayan Riviera. It consists of two separate hotels surrounded by a natural tropical ecosystem. Its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal-clear waters makes this hotel have one of the best locations in the area. Guests will be able to admire flora and fauna whilst enjoying a peaceful and relaxing stay. The hotel is approximately 50 km away from Cancún International Airport. This resort offers a variety of entertainment options, the perfect destination for family holidays. The establishment offers continental breakfast daily and guests can dine in the on-site restaurant, which serves a variety of Steakhouse, Japanese and Mediterranean dishes. With an outdoor swimming pool, the property also has a tennis court. Each accommodation at the resort is outfitted in modern amenities, stylish decor, and gives maximum comfort. Rooms are complete with a private bathroom, while certain units also offer a seating area. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

Your stay
Check-in
27 Aug 2026
15:00–00:00
Check-out
30 Aug 2026
00:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Massage charge applies Turkish bath (hamam) charge applies Audio-visual equipment rental charge applies Spa centre charge applies Beauty salon charge applies Late Check-out charge applies Airport Shuttle charge applies Transfer service charge applies Car hire charge applies Babysitting service charge applies Spa treatments charge applies Hotel safe charge applies Steam bath charge applies Sauna charge applies Hot tub charge applies Golf charge applies Cycling / mountain biking charge applies Medical service charge applies Launderette charge applies Laundry service charge applies Diving charge applies Jet ski charge applies
Amenities & services

103 facilities across 9 categories.

Facilities
30
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Key Collection
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Wheelchair-accessible
  • Car park
  • Gym
  • Babysitting service
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • 24-hour security
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Late Check-out
  • Clothes dryer
  • Private beach area
  • Concierge
Sports
18
  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis
  • Darts
Meals
16
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • Snacks
  • Special dietary options
  • Early bird breakfast
  • Late riser breakfast
  • Hot breakfast
  • Picnic
  • Brunch
  • Gluten-free meals
  • Vegetarian meal
  • All inclusive
Catering
10
  • Café
  • Bar
  • Restaurant (5)
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
Entertainment
10
  • Theatre / auditorium
  • Game room
  • Kids’ club
  • Children playground
  • Outdoor freshwater pool (4)
  • Children’s swimming area (1)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
Health
9
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Turkish bath (hamam)
Location
6
  • Year of most recent renovation (2001)
  • Annexe (s) (10)
  • Total number of rooms (350)
  • Double rooms (324)
  • Junior suites (24)
  • Accessible rooms (2)
Business
3
  • Conference room (6)
  • Meeting room
  • Audio-visual equipment rental
Hotel type
1
  • hotel
Room types at this hotel

61 room categories — choose live availability and pricing on the right.

Apartment · B2
Sleeps 1–10
Bed · Pi
Sleeps 1
Bed · Standard
Sleeps 1
Double · Gv Pi
Sleeps 1–4
Double · Kg Pi
Sleeps 2–4
Double · Pi
Sleeps 2–4
Double · Pi 1
Sleeps 1–4
Double · Pi Wv
Sleeps 1–4
Double · Pr
Sleeps 2–4
Double · Standard
Sleeps 1–2
Double · St 1
Sleeps 2–4
Double · St 2
Sleeps 1–4

+ 49 more room categories — full list appears in the rates panel

Location

Avenida Xaman-Ha Lote Hotelero No. 2, PLAYA DEL CARMEN

Good to know
House rules
  • Check-in15:00–00:00
  • Check-out00:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Iberostar Waves Tucan All Inclusive?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Iberostar Waves Tucan All Inclusive?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Iberostar Waves Tucan All Inclusive accepts American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Iberostar Waves Tucan All Inclusive offer?

Key amenities at Iberostar Waves Tucan All Inclusive include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp