Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 1,900 reviews Instant confirmation
Goma Serena Hotel — exterior view
← Back to results
1-star property · Goma

Goma Serena Hotel

Goma, Nord Kivu, R.D, 109, Goma

1 star rating 1-star
About this hotel

Diverse and stunning landscapes, exhilarating natural beauty, tantalising local cuisine and rich history and culture set the Democratic Republic of Congo among Africa's must-visit countries. It is here that the massive and mysterious Congo River winds through a lush, steamy rainforest that is the second largest on earth after the Amazon and home to rare endemic species found nowhere else in the world like the bonobos…

Diverse and stunning landscapes, exhilarating natural beauty, tantalising local cuisine and rich history and culture set the Democratic Republic of Congo among Africa's must-visit countries. It is here that the massive and mysterious Congo River winds through a lush, steamy rainforest that is the second largest on earth after the Amazon and home to rare endemic species found nowhere else in the world like the bonobos, African forest elephants, mountain gorillas and the okapi. Perched on the northern shores of Africa's Great Lake Kivu is Goma, the capital of North Kivu. In the heart of this vibrant and unique city is Goma Serena Hotel. Offering an unmatched downtown location, the only 5-star hotel in Goma is ideal for business travellers, holiday guests and families seeking a lifetime of unforgettable experiences.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights
Location

Goma, Nord Kivu, R.D, 109, Goma

Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Travelling to Congo? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Congo visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Goma Serena Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Goma Serena Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp