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L7 West Lake Hanoi By Lotte — exterior view
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5-star property · Ha Noi

L7 West Lake Hanoi By Lotte

683 Alley, Lac Long Quan, Phu Thuong Ward, Tay Ho, 683, Ha Noi

5 star rating 5-star
What stands out
Wi-fi
Gym
Restaurant
Bar
Spa treatments
Air conditioning in public areas
About this hotel

L7 West Lake Hanoi By Lotte is a representative five-star lifestyle hotel in Hanoi, with 264 rooms on the 7th to 20th floors of the hotel. In particular, with the concept of a space where customers can recharge their bodies and souls, you can feel the architectural image of Vietnam, which reflects French- Indochinese design, everywhere. Balconies with West Lake and Red River views are installed in all rooms. Ayla Spa…

L7 West Lake Hanoi By Lotte is a representative five-star lifestyle hotel in Hanoi, with 264 rooms on the 7th to 20th floors of the hotel. In particular, with the concept of a space where customers can recharge their bodies and souls, you can feel the architectural image of Vietnam, which reflects French- Indochinese design, everywhere. Balconies with West Lake and Red River views are installed in all rooms. Ayla Spa - an infinity pool where you can relax while watching the beautiful sunset. A variety of amenities, including a fitness center with state-of-the-art exercise equipment for guests. Subsidiary facilities combine L7 West Lake Hanoi's youthful sensibility with local characteristics. We promise to provide you with a memorable travel experience. A journey for inspiration

Your stay
Check-in
29 Aug 2026
15:00–23:59
Check-out
01 Sep 2026
00:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Supermarket charge applies Brunch charge applies Room service charge applies Laundry service charge applies Children playground charge applies Sauna charge applies Massage charge applies Spa treatments charge applies Transfer service charge applies Golf practice facility charge applies Late Check-out charge applies Projector charge applies Concierge charge applies Business centre charge applies Audio-visual equipment rental charge applies
Amenities & services

52 facilities across 9 categories.

Facilities
26
  • Multilingual staff
  • Room service
  • Wheelchair-accessible
  • Car park
  • Sun terrace
  • Gym
  • Transfer service
  • Concierge
  • Late Check-out
  • 24-hour security
  • Bellboy service
  • Electric kettle (1)
  • Wi-fi
  • Laundry service
  • Luggage room
  • BBQ facilities
  • Dining area (2)
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Supermarket
  • Garden
  • 24-hour reception
  • Smoke detector
  • Air conditioning in public areas
  • Key Collection
Catering
6
  • Restaurant
  • Air conditioning in Restaurant
  • Bar
  • Café
  • Banquet hall
  • Non-smoking area
Location
5
  • Superior rooms (250)
  • Accessible rooms (1)
  • Total number of rooms (264)
  • Year of construction (2023)
  • Number of floors (main building) (23)
Business
5
  • Meeting room (3)
  • Projector
  • Business centre
  • Audio-visual equipment rental
  • Conference room (3)
Health
3
  • Spa treatments
  • Massage
  • Sauna
Meals
3
  • Breakfast buffet
  • Breakfast and lunch
  • Brunch
Entertainment
2
  • Children’s swimming area (1)
  • Children playground
Hotel type
1
  • hotel
Sports
1
  • Golf practice facility
Room types at this hotel

36 room categories — choose live availability and pricing on the right.

Apartment · B1
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Bed · Standard
Sleeps 1
Ctg · St 1
Sleeps 1–2
Double · 1w B1
Sleeps 1–3
Double · As Lv
Sleeps 1–3
Double · Cb Su
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · Lk 1
Sleeps 1–3
Double · Lk 2
Sleeps 1–3
Double · Lk Su
Sleeps 1–4
Double · Su
Sleeps 1–4

+ 24 more room categories — full list appears in the rates panel

Location

683 Alley, Lac Long Quan, Phu Thuong Ward, Tay Ho, 683, Ha Noi

Good to know
House rules
  • Check-in15:00–23:59
  • Check-out00:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa
  • MasterCard
  • Diners Club
  • JCB
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Children get free accommodation, meals payable on the spot
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Vietnam? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Vietnam visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at L7 West Lake Hanoi By Lotte?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at L7 West Lake Hanoi By Lotte?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, L7 West Lake Hanoi By Lotte accepts Visa, MasterCard, Diners Club, JCB. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does L7 West Lake Hanoi By Lotte offer?

Key amenities at L7 West Lake Hanoi By Lotte include Wi-fi, Gym, Restaurant, Bar, Spa treatments. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,902
3 nights · taxes in