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Hotel Autentico Vertical Playa Del Carmen — exterior view
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4-star property · Playa del Carmen

Hotel Autentico Vertical Playa Del Carmen

10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen

4 star rating 4-star
Location
Playa Del Carmen
10 Avenida Norte entre calle 38 y 40, 16
What stands out
Wi-fi
Bar
Air conditioning in public areas
24-hour reception
Airport Shuttle
About this hotel

Hotel Auténtico Vertical Playa del Carmen offers an outdoor swimming pool, shared lounge, a terrace and bar. This 4-star hotel offers a concierge service and dry cleaning. There is a 24-hour reception, airport shuttle service, room service and free Wi-Fi throughout. The rooms have air conditioning, a desk, a coffee machine, a minibar, a safe, a TV and a private bathroom with a shower. All rooms at Auténtico Vertical…

Hotel Auténtico Vertical Playa del Carmen offers an outdoor swimming pool, shared lounge, a terrace and bar. This 4-star hotel offers a concierge service and dry cleaning. There is a 24-hour reception, airport shuttle service, room service and free Wi-Fi throughout. The rooms have air conditioning, a desk, a coffee machine, a minibar, a safe, a TV and a private bathroom with a shower. All rooms at Auténtico Vertical Playa del Carmen include bed linen and towels. Popular points of interest nearby include the beaches of Playa del Carmen, Playacar and ADO International Bus Station. The nearest airport is Cancun International Airport, 49 km from Auténtico Vertical Playa del Carmen.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Bar charge applies Laundry service charge applies Airport Shuttle charge applies Late Check-out charge applies
Amenities & services

26 facilities across 5 categories.

Facilities
19
  • Laundry service
  • Towels and bed linen
  • Wheelchair-accessible
  • Car park
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Airport Shuttle
  • Late Check-out
  • Bikes available (4)
  • Room service
  • Mobile phone coverage
  • Terrace
  • Lift access
  • Hotel safe
  • 24-hour reception
  • Smoke detector
  • Air conditioning in public areas
Catering
3
  • Smoking area
  • Non-smoking area
  • Bar
Entertainment
2
  • Sun loungers
  • Parasols
Location
1
  • Total number of rooms (20)
Hotel type
1
  • hotel
Location

10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Beach —
  • Harbour —
  • Airport —
  • Entertainment Area —
  • Bus/Train station —
Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

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Frequently asked

What are the check-in and check-out times at Hotel Autentico Vertical Playa Del Carmen?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Autentico Vertical Playa Del Carmen?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Hotel Autentico Vertical Playa Del Carmen offer?
Key amenities at Hotel Autentico Vertical Playa Del Carmen include Wi-fi, Bar, Air conditioning in public areas, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp