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Al Bustan Palace, A Ritz-Carlton Hotel — exterior view
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3-star property · MUSCAT

Al Bustan Palace, A Ritz-Carlton Hotel

Po Box 1998 Muttrah 114, MUSCAT

3 star rating 3-star
4.5 2,976 reviews · Tripadvisor
Location
Muscat
Po Box 1998 Muttrah 114
Check-in
From 14:00
Check-out Until 23:30
What stands out
Wi-fi
Outdoor Rooftop Swimming Pool
Poolside snack bar
Gym
Restaurant
Bar
About this hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy international cuisine at Al Khiran Terrace, one of the resort's 3 restaurants, or stay in a…

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy international cuisine at Al Khiran Terrace, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Muscat? This resort has 8138 square feet (756 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Your stay
Check-in
03 Sep 2026
From 14:00
Check-out
06 Sep 2026
Until 23:30
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Fireplace charge applies Banana boating charge applies Smoking area charge applies Table tennis charge applies Massage charge applies Car hire charge applies 24-hour security charge applies
Amenities & services

71 facilities across 9 categories.

Facilities
30
  • Medical service
  • Laundry service
  • Room service
  • Wheelchair-accessible
  • Car park
  • Gym
  • Babysitting service
  • Car hire
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Luggage room
  • Valet parking
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Private beach area
  • Concierge
  • Shop
  • Newspaper stand
  • Garden
  • Air conditioning in public areas
  • Terrace
  • Fireplace
  • 24-hour reception
  • Lift access
  • Currency exchange facilities
  • Hotel safe
Entertainment
9
  • Outdoor freshwater pool
  • Children’s swimming area
  • Indoor freshwater pool
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Game room
  • Outdoor Rooftop Swimming Pool
Sports
9
  • Sailing
  • Canoeing
  • Windsurfing
  • Table tennis
  • Squash
  • Diving
  • Fitness
  • Banana boating
  • Tennis
Health
7
  • Beauty salon
  • Spa centre
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
Catering
6
  • Smoking area
  • Bar
  • Café
  • Poolside snack bar
  • Banquet hall
  • Restaurant
Location
3
  • Total number of rooms (250)
  • Number of floors (main building) (8)
  • Year of most recent renovation (2008)
Business
3
  • Conference room
  • Meeting room
  • Business centre
Meals
3
  • Snacks
  • Breakfast
  • Picnic
Hotel type
1
  • hotel
Room types at this hotel

62 room categories — choose live availability and pricing on the right.

Double · Bl Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Dx Gr
Sleeps 1–4
Double · Dx Re
Sleeps 1–4
Double · Dx Vl
Sleeps 1–4
Double · Dx Vp
Sleeps 1–4
Double · Dx Wv
Sleeps 1–4
Double · Gr Kg
Sleeps 1–4
Double · King
Sleeps 1–4
Dbt · 2b Dx
Sleeps 1–6
Dbt · Dx Gv
Sleeps 1–6
Dbt · Deluxe · King
Sleeps 1–6

+ 50 more room categories — full list appears in the rates panel

Location

Po Box 1998 Muttrah 114, MUSCAT

Open in Google Maps
Distance from key points
  • City centre —
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 23:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
4.5
4.5 of 5 bubbles
2,976 reviews on Tripadvisor
#28 of 208 hotels in Muscat
Travelers Choice 2026 Travelers Choice 2025
Rated by travellers
  • Sleep Quality 4.7
  • Location 4.6
  • Rooms 4.5
  • Service 4.6
  • Value 4.1
  • Cleanliness 4.7
Rating breakdown
  • Excellent 2,123
  • Very good 540
  • Average 187
  • Poor 71
  • Terrible 55

“Good and refreshing stay but does not live up to the Ritz Carlton brand”

Safari67054226350 · Dubai, Emirate of Dubai · May 2026 · Couples trip

I recently stayed at Al Bustan Palace, a Ritz-Carlton Hotel, and the first impression truly stands out. The moment you enter, the property gives a strong sense of luxury, complemented by its heritage-style architecture and elegant ambience. The outdoor areas are a highlight. The pool is excellent, with lagoon-style…

Read the full review →

“Good but underwhelming”

minamJ6973DL · Apr 2026 · Family trip

Our stay at Al Bustan Palace, a Ritz-Carlton Hotel started on a very positive note. From the moment you walk in, the hotel truly feels like a stunning palace. Our arrival went smoothly, they kindly allowed us to check in early in the morning and even upgraded our room to one with a sea view and a separate bath and s…

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“Stunning Hotel, Mixed Experience – Exceptional Staff Made the Difference”

Sam1681 · Ewell, Epsom, Surrey, England · Apr 2026 · Family trip

From the moment you arrive, the hotel makes a strong first impression with a beautiful, long driveway leading to a grand and spacious lobby. Unfortunately, check-in didn’t start well. Our booking had been mistakenly cancelled by a third-party agent who assumed our flight was cancelled, which clearly wasn’t the case…

Read the full review →
Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 2,976 reviews on Tripadvisor
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Travelling to Oman? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Oman visa file. One conversation covers the whole trip.

Oman visa services Ask on WhatsApp →
Frequently asked

How much does a night at Al Bustan Palace, A Ritz-Carlton Hotel cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Al Bustan Palace, A Ritz-Carlton Hotel — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Al Bustan Palace, A Ritz-Carlton Hotel located and what is nearby?
Al Bustan Palace, A Ritz-Carlton Hotel is located at Po Box 1998 Muttrah 114, Muscat.

What are the check-in and check-out times at Al Bustan Palace, A Ritz-Carlton Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Al Bustan Palace, A Ritz-Carlton Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Al Bustan Palace, A Ritz-Carlton Hotel accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Al Bustan Palace, A Ritz-Carlton Hotel offer?
Key amenities at Al Bustan Palace, A Ritz-Carlton Hotel include Wi-fi, Outdoor Rooftop Swimming Pool, Poolside snack bar, Gym, Restaurant. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp