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Cinnamon Citadel Kandy — exterior view
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4-star property · KANDY

Cinnamon Citadel Kandy

Srimath Kuda Ratwatta Mawatha, 124, KANDY

4 star rating 4-star
Location
Kandy
Srimath Kuda Ratwatta Mawatha, 124
Check-in
From 14:00
Check-out Until 12:00
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Secure parking
About this hotel

Cinnamon Citadel is a city hotel situated just 5 kms from the lively city of Kandy. Close by, guests can explore the host of shops and entertainment venues and the hotel is located close to links to the public transport network ensuring ease of access to other areas of the city. The hotel is spectacularly set amidst historic monuments, enchanting forests, great rivers and breath-taking views of picturesque mountains…

Cinnamon Citadel is a city hotel situated just 5 kms from the lively city of Kandy. Close by, guests can explore the host of shops and entertainment venues and the hotel is located close to links to the public transport network ensuring ease of access to other areas of the city. The hotel is spectacularly set amidst historic monuments, enchanting forests, great rivers and breath-taking views of picturesque mountains and valleys. The beauty of its surroundings is reflected in every aspect of the hotel with stunning accents of a bygone era mixed with modern conveniences. Featuring a delightful blend of retro style and emblematic elements of the rich heritage of Sri Lanka the hotel exudes serenity and luxury at every turn. The hotel boasts a wealth of exemplary services and amenities to ensure that the individual needs of every guest are met to the last detail.

Your stay
Check-in
09 Sep 2026
From 14:00
Check-out
12 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park charge applies
Amenities & services

74 facilities across 10 categories.

Facilities
34
  • Launderette
  • Medical service
  • Laundry service
  • Wheelchair-accessible
  • Room service
  • Car park
  • Mobile phone coverage
  • Gym
  • Babysitting service
  • Car hire
  • Transfer service
  • Secure parking
  • Newspapers
  • 24-hour security
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Dining area
  • Clothes dryer
  • Grill/BBQ
  • Bikes available
  • Concierge
  • Currency exchange facilities
  • Lift access
  • Hotel safe
  • Cloakroom
  • Newspaper stand
  • Supermarket
  • 24-hour reception
  • Garden
  • Terrace
  • Air conditioning in public areas
Meals
12
  • Continental breakfast
  • Breakfast buffet
  • Breakfast and lunch
  • Set menu dinner
  • Breakfast
  • Buffet lunch
  • Set menu lunch
  • Buffet dinner
  • Snacks
  • Half Board
  • Full board
  • Picnic
Catering
7
  • Bar
  • Air conditioning in Restaurant
  • Café
  • Banquet hall
  • Poolside snack bar
  • Restaurant (2)
  • Smoking area
Entertainment
6
  • Parasols
  • Pub
  • Sun loungers
  • Children’s swimming area (1)
  • Outdoor freshwater pool (1)
  • Indoor freshwater pool (1)
Health
4
  • Hot tub
  • Sauna
  • Massage
  • Spa centre
Sports
4
  • Billiards
  • Fitness
  • Squash
  • Table tennis
Location
3
  • Total number of rooms (119)
  • Year of most recent renovation (2012)
  • Number of floors (main building) (2)
Business
2
  • Conference room
  • Meeting room
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Travelife for Accommodation
Room types at this hotel

45 room categories — choose live availability and pricing on the right.

Double · Db Su
Sleeps 1–4
Double · Dx 1
Sleeps 2–3
Double · Dx 2
Sleeps 2–3
Double · Deluxe · King
Sleeps 1–4
Double · Dx Rv
Sleeps 1–4
Double · Gv Su
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Rv Su
Sleeps 1–4
Double · Su
Sleeps 2–3
Double · Su 1
Sleeps 2–3
Double · Su 2
Sleeps 2–3
Double · Su 3
Sleeps 2–3

+ 33 more room categories — full list appears in the rates panel

Location

Srimath Kuda Ratwatta Mawatha, 124, KANDY

Open in Google Maps
Distance from key points
  • Bus/Train station —
  • Golf course —
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Sri Lanka? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Sri Lanka visa file. One conversation covers the whole trip.

Sri Lanka visa services Ask on WhatsApp →
Frequently asked

How much does a night at Cinnamon Citadel Kandy cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Cinnamon Citadel Kandy — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Cinnamon Citadel Kandy located and what is nearby?
Cinnamon Citadel Kandy is located at Srimath Kuda Ratwatta Mawatha, 124, Kandy.

What are the check-in and check-out times at Cinnamon Citadel Kandy?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Cinnamon Citadel Kandy?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Cinnamon Citadel Kandy accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Cinnamon Citadel Kandy offer?
Key amenities at Cinnamon Citadel Kandy include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Does Cinnamon Citadel Kandy have Wi-Fi?
Yes — Cinnamon Citadel Kandy lists Wi-Fi among its facilities. The property lists this as free.

Is there parking at Cinnamon Citadel Kandy?
Yes — Cinnamon Citadel Kandy lists Secure parking. The property lists this as free. Spaces are not reserved by your booking unless the hotel says otherwise.

Does Cinnamon Citadel Kandy have a swimming pool?
Yes — Cinnamon Citadel Kandy lists Outdoor freshwater pool. Opening hours are set by the hotel and can vary by season.

Does Cinnamon Citadel Kandy offer an airport shuttle?
Cinnamon Citadel Kandy lists an airport shuttle. The property lists this as free. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Cinnamon Citadel Kandy?
Yes — Cinnamon Citadel Kandy lists Gym. The property lists this as free.

Is Cinnamon Citadel Kandy wheelchair accessible?
Cinnamon Citadel Kandy lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp