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4.6 1,900 reviews Instant confirmation
City Palace Hotel — exterior view
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4-star property · Dubai

City Palace Hotel

Khalid Bin Al Waleed Road, Dubai

4 star rating 4-star
3.4 9 reviews · Tripadvisor
Location
Dubai
Khalid Bin Al Waleed Road
What stands out
Wi-fi
Restaurant
Bar
Valet parking
Spa centre
24-hour reception
About this hotel

Experience an abundance of unparalleled facilities and features at City Palace Hotel . Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of the accessible parking options directly at the hotel. Reception ser…

Experience an abundance of unparalleled facilities and features at City Palace Hotel . Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at City Palace Hotel , as the hotel's laundromat and laundry service ensures your garments stay fresh.

Your stay
Check-in
18 Oct 2026
Check-out
21 Oct 2026
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Medical service charge applies Spa centre charge applies Towels and bed linen charge applies Airport Shuttle charge applies Valet parking charge applies Luggage room charge applies Wi-fi charge applies Bellboy service charge applies 24-hour security charge applies Car hire charge applies Massage charge applies Car park charge applies Fireplace charge applies Launderette charge applies Laundry service charge applies Room service charge applies Smoking area charge applies Nightclub charge applies Bar charge applies Shop charge applies Lift access charge applies Currency exchange facilities charge applies Hotel safe charge applies
Amenities & services

30 facilities across 6 categories.

Facilities
21
  • Fireplace
  • Towels and bed linen
  • Airport Shuttle
  • Valet parking
  • Luggage room
  • Wi-fi
  • Bellboy service
  • 24-hour security
  • Car hire
  • Car park
  • Wheelchair-accessible
  • Medical service
  • Launderette
  • Laundry service
  • Room service
  • Check-in hour
  • Shop
  • Lift access
  • Currency exchange facilities
  • Hotel safe
  • 24-hour reception
Catering
3
  • Smoking area
  • Restaurant
  • Bar
Location
2
  • Total number of rooms (102)
  • Family rooms
Health
2
  • Massage
  • Spa centre
Hotel type
1
  • hotel
Entertainment
1
  • Nightclub
Room types at this hotel

5 room categories — choose live availability and pricing on the right.

Double · King
Sleeps 1–4
Dbt · Db
Sleeps 1–6
Roo · Standard
Sleeps 1–10
Suite · Standard
Sleeps 1–8
Twn · Standard
Sleeps 1–4
Location

Khalid Bin Al Waleed Road, Dubai

Open in Google Maps
Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
3.4
3.4 of 5 bubbles
9 reviews on Tripadvisor
#643 of 1,291 hotels in Dubai
Rated by travellers
  • Sleep Quality 4.0
  • Location 3.0
  • Rooms 2.0
  • Service 2.3
  • Value 2.3
  • Cleanliness 2.0
Rating breakdown
  • Excellent 3
  • Very good 3
  • Average 0
  • Poor 1
  • Terrible 2

“Budget friendly pure luxury”

AvijitDan · Pune, Pune District, Maharashtra · Jan 2026 · Couples trip

Just checked out City Palace Dubai for a couple’s getaway and it’s pure luxury vibes! 😍 The rooms are sleek, with a stunning city view and a cozy, romantic ambience. 🫶 Staff treated us like royalty, super attentive and friendly. 💯 The on‑site dining was top‑notch, with delicious local and international dishes. 😆 Per…

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“City Palace Hotel please update and also update all your TV to smart ones and also customers should have to pay extra.”

Harry5966 · London, England · Nov 2025 · Solo travel trip

Location was good but when arrived at hotel no body to collect my suitcase. When I checked in I was given room after 1/2 hour and I checked at around 4pm , the room was not ready. Once given room it was clean, bathroom was very outdated. Sink Tap very loose, toilet seat loose mismatch of color..bathtub very outdate…

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“True value for money, ideal located, well priced and nice employee to look after stay guests.”

harishchander909 · Abu Dhabi, Emirate of Abu Dhabi · Sep 2025 · Family trip

I stayed only for a night. The hotel room was spotless clean. I was given a warm welcome. Offered free water at reception while waiting, Bell desk did an attentive job,. Staff very friendly and courteous. Reservation Supervisor Faisal Ali to be single out as very helpful and caring employee. I will return again.

“Hospitality at it’s best”

746anjun · Aug 2025 · Solo travel trip

I had a wonderful experience at City Palace Hotel, and I want to give a special mention to Mr. Chandhan for his outstanding service. From the moment I arrived, he was extremely welcoming, professional, and always ready to assist with a warm smile. His attention to detail and genuine care made my stay so much more co…

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“Extremely Bad”

662hasans · Dubai, Emirate of Dubai · Jan 2024 · Business trip

Extremely Bad Hotel Dont ever even think to stay there Specially nightshift reception unprofessional.. Not a problem solver Not educated Not welcoming zero Hospitality.. Big mistake to choose this Hotel Sorry...

Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 9 reviews on Tripadvisor
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Frequently asked

How much does a night at City Palace Hotel cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at City Palace Hotel — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is City Palace Hotel located and what is nearby?
City Palace Hotel is located at Khalid Bin Al Waleed Road, Dubai.

What are the check-in and check-out times at City Palace Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at City Palace Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does City Palace Hotel offer?
Key amenities at City Palace Hotel include Wi-fi, Restaurant, Bar, Valet parking, Spa centre. A full list of facilities is available in the amenities section of this page.

Does City Palace Hotel have Wi-Fi?
Yes — City Palace Hotel lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.

Is there parking at City Palace Hotel?
Yes — City Palace Hotel lists Valet parking. The property charges for this — the amount is set by the hotel and paid there, not by us. Spaces are not reserved by your booking unless the hotel says otherwise.

Does City Palace Hotel offer an airport shuttle?
City Palace Hotel lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is City Palace Hotel wheelchair accessible?
City Palace Hotel lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

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