Located in Al Barsha 1, conveniently behind the Mall of the Emirates and near Lulu Hypermarket, this hotel offers spacious one and two-bedroom apartments. Just 300 meters from Sharaf DG Metro Station, providing easy access to Rashidiya and Dubai International Airport (24km), each apartment is thoughtfully appointed with amenities to ensure a comfortable and enjoyable stay.
Your stay
Check-in
17 Sep 2026
From 14:00
Check-out
20 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights
Facilities with additional charges
Available at the property for an extra charge (payable at the hotel where applicable):
Wired Internet
charge applies
Laundry service
charge applies
Airport Shuttle
charge applies
Amenities & services
39 facilities across 7 categories.
Facilities
24
Bellboy service
24-hour security
Newspapers
Multilingual staff
Secure parking
Gym
Smoke detector
Wi-fi
Local and international calls
Luggage room
Airport Shuttle
Toaster
Clothes dryer
Concierge
Wired Internet
Air conditioning in public areas
24-hour reception
Hotel safe
Currency exchange facilities
Lift access
Car park
Room service
Laundry service
Wheelchair-accessible
Location
5
Apartments (44)
Number of floors (main building) (8)
Total number of rooms (44)
Double rooms (33)
Single rooms (11)
Entertainment
4
Parasols
Sun loungers
Outdoor freshwater pool (1)
Indoor freshwater pool (1)
Catering
2
Smoking area
Non-smoking area
Health
2
Steam bath
Sauna
Hotel type
1
apartment
Sports
1
Fitness
Room types at this hotel
11 room categories — choose live availability and pricing on the right.
Apartment · 3b
Sleeps 1–10
Apartment · B1 2
Sleeps 1–10
Apartment · B1 Dx
Sleeps 1–10
Apartment · B1 Kg
Sleeps 1–10
Apartment · B2 2
Sleeps 1–10
Apartment · Bl
Sleeps 1–10
Apartment · Bl Dx
Sleeps 1–10
Apartment · Deluxe
Sleeps 1–10
Apartment · Deluxe · King
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Roo · Ro
Sleeps 1–10
Location
Behind The Mall of the Emirates, Al Barsha, 1, DUBAI
Times as published by the property — confirmed on your voucher.
Payment at the hotel
MasterCard
Visa
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
Things to keep in mind
Identification card at arrival
Deposit on arrival
Minimum check-in age
Why book through Green Apple
Same hotel · better price
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Real humans on WhatsApp
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
Established 2012
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
What guests say
3.7
74 reviews on Tripadvisor
#108 of 1,262 Specialty lodging in Dubai
Rated by travellers
Location4.5
Sleep Quality4.1
Rooms4.2
Service4.3
Value4.6
Cleanliness4.5
Rating breakdown
Excellent29
Very good21
Average8
Poor6
Terrible10
“Worse ever stay”
55adletk · Oct 2025 · Family trip
Complaint regarding service at CITY STAY PRIME HOTEL APARTMENT, Al Barsha, Dubai
On October 2, 2025, my wife and I checked into CITY STAY PRIME HOTEL APARTMENT in Al Barsha, Dubai. I had booked a 1-bedroom apartment through Booking.com, but for reasons unknown to me, this room type was not available, and we were in…
The hotel was completely disappointing. We booked an apartment for two, but at the reception we were met by an employee who didn’t even greet us and immediately behaved rudely. Her tone was harsh, her manner aggressive, and it even escalated to shouting. Moreover, she shouted that “guests are not allowed,” even thou…
This was the most terrible experiences I have ever had in a hotel. The receptionist behaved extremely rudely, with obvious irritation and disdain. She was disrespectful, made abrupt gestures, refused to call the manager, and responded to my requests in a mocking manner. Only after I insisted did she finally call, bu…
“NEVER RETURN – staff was RUDE, refused us guests, disturbed at 3 AM, spoke in own language. Totally disrespectful!”
_P1290DY · Oct 2025 · Family trip
NEVER COMING BACK HERE – THE STAFF IS RUDE AND DOES NOT RESPECT GUESTS.
My sister flew to Dubai, and we live here. We just wanted to sit and spend time together, BUT WE WERE NOT EVEN ALLOWED TO DO THAT. At the reception, the girl met us RUDELY and immediately said that THE MANAGER WAS COMPLETELY UNAVAILABLE. We ASKE…
The most terrible place I have every stayed in Dubai, the reception is super unfriendly, rude and disrespectful, we came as visitors to our family , the reception was calling the room 3 am at night non stop to inform us about visiting policy, 3 am knocking the door and calling us really unprofessional, will not reco…
How much does a night at City Stay Prime Hotel Apartment cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at City Stay Prime Hotel Apartment — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.
Where is City Stay Prime Hotel Apartment located and what is nearby?
City Stay Prime Hotel Apartment is located at Behind The Mall of the Emirates, Al Barsha, 1, Dubai. Closest landmarks: Tecom (4.9 km), Miracle Garden (10 km), Mall of the Emirates (12.8 km), Jumeriah Beach (15.6 km).
What are the check-in and check-out times at City Stay Prime Hotel Apartment?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.
Can I cancel my booking at City Stay Prime Hotel Apartment?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.
Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.
What payment methods does the hotel accept?
At the property, City Stay Prime Hotel Apartment accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.
What amenities does City Stay Prime Hotel Apartment offer?
Key amenities at City Stay Prime Hotel Apartment include Wi-fi, Outdoor freshwater pool, Gym, Secure parking, Newspapers. A full list of facilities is available in the amenities section of this page.
Does City Stay Prime Hotel Apartment have Wi-Fi?
Yes — City Stay Prime Hotel Apartment lists Wi-Fi among its facilities. The property lists this as free.
Is there parking at City Stay Prime Hotel Apartment?
Yes — City Stay Prime Hotel Apartment lists Secure parking. The property lists this as free. Spaces are not reserved by your booking unless the hotel says otherwise.
Does City Stay Prime Hotel Apartment have a swimming pool?
Yes — City Stay Prime Hotel Apartment lists Outdoor freshwater pool. Opening hours are set by the hotel and can vary by season.
Does City Stay Prime Hotel Apartment offer an airport shuttle?
City Stay Prime Hotel Apartment lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.
Is there a gym at City Stay Prime Hotel Apartment?
Yes — City Stay Prime Hotel Apartment lists Gym. The property lists this as free.
Is City Stay Prime Hotel Apartment wheelchair accessible?
City Stay Prime Hotel Apartment lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.
Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?
Talk to a Dubai-based concierge.
Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.
