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City Stay Prime Hotel Apartment — exterior view
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3-star property · DUBAI

City Stay Prime Hotel Apartment

Behind The Mall of the Emirates, Al Barsha, 1, DUBAI

3 star rating 3-star
3.7 74 reviews · Tripadvisor
Location
Dubai
Behind The Mall of the Emirates, Al Barsha, 1
Check-in
From 14:00
Check-out Until 12:00
What stands out
Wi-fi
Outdoor freshwater pool
Gym
Secure parking
Newspapers
Air conditioning in public areas
About this hotel

Located in Al Barsha 1, conveniently behind the Mall of the Emirates and near Lulu Hypermarket, this hotel offers spacious one and two-bedroom apartments. Just 300 meters from Sharaf DG Metro Station, providing easy access to Rashidiya and Dubai International Airport (24km), each apartment is thoughtfully appointed with amenities to ensure a comfortable and enjoyable stay.

Your stay
Check-in
03 Sep 2026
From 14:00
Check-out
06 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wired Internet charge applies Laundry service charge applies Airport Shuttle charge applies
Amenities & services

39 facilities across 7 categories.

Facilities
24
  • Bellboy service
  • 24-hour security
  • Newspapers
  • Multilingual staff
  • Secure parking
  • Gym
  • Smoke detector
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Toaster
  • Clothes dryer
  • Concierge
  • Wired Internet
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Car park
  • Room service
  • Laundry service
  • Wheelchair-accessible
Location
5
  • Apartments (44)
  • Number of floors (main building) (8)
  • Total number of rooms (44)
  • Double rooms (33)
  • Single rooms (11)
Entertainment
4
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool (1)
  • Indoor freshwater pool (1)
Catering
2
  • Smoking area
  • Non-smoking area
Health
2
  • Steam bath
  • Sauna
Hotel type
1
  • apartment
Sports
1
  • Fitness
Room types at this hotel

11 room categories — choose live availability and pricing on the right.

Apartment · 3b
Sleeps 1–10
Apartment · B1 2
Sleeps 1–10
Apartment · B1 Dx
Sleeps 1–10
Apartment · B1 Kg
Sleeps 1–10
Apartment · B2 2
Sleeps 1–10
Apartment · Bl
Sleeps 1–10
Apartment · Bl Dx
Sleeps 1–10
Apartment · Deluxe
Sleeps 1–10
Apartment · Deluxe · King
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Roo · Ro
Sleeps 1–10
Location

Behind The Mall of the Emirates, Al Barsha, 1, DUBAI

Open in Google Maps
Nearby landmarks
  • Tecom 4.9 km
  • Miracle Garden 10 km
  • Mall of the Emirates 12.8 km
  • Jumeriah Beach 15.6 km
  • Dubai Mall 16.3 km
Distance from key points
  • Nearest Bus / Metro Stop —
  • Bus/Train station —
  • Airport —
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Deposit on arrival
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
3.7
3.7 of 5 bubbles
74 reviews on Tripadvisor
#108 of 1,262 Specialty lodging in Dubai
Rated by travellers
  • Location 4.5
  • Sleep Quality 4.1
  • Rooms 4.2
  • Service 4.3
  • Value 4.6
  • Cleanliness 4.5
Rating breakdown
  • Excellent 29
  • Very good 21
  • Average 8
  • Poor 6
  • Terrible 10

“Worse ever stay”

55adletk · Oct 2025 · Family trip

Complaint regarding service at CITY STAY PRIME HOTEL APARTMENT, Al Barsha, Dubai On October 2, 2025, my wife and I checked into CITY STAY PRIME HOTEL APARTMENT in Al Barsha, Dubai. I had booked a 1-bedroom apartment through Booking.com, but for reasons unknown to me, this room type was not available, and we were in…

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“TERRIBLE SERVICE”

478aidaik · Oct 2025 · Family trip

The hotel was completely disappointing. We booked an apartment for two, but at the reception we were met by an employee who didn’t even greet us and immediately behaved rudely. Her tone was harsh, her manner aggressive, and it even escalated to shouting. Moreover, she shouted that “guests are not allowed,” even thou…

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“Not recommended”

zhanylk2025 · Oct 2025 · Family trip

This was the most terrible experiences I have ever had in a hotel. The receptionist behaved extremely rudely, with obvious irritation and disdain. She was disrespectful, made abrupt gestures, refused to call the manager, and responded to my requests in a mocking manner. Only after I insisted did she finally call, bu…

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“NEVER RETURN – staff was RUDE, refused us guests, disturbed at 3 AM, spoke in own language. Totally disrespectful!”

_P1290DY · Oct 2025 · Family trip

NEVER COMING BACK HERE – THE STAFF IS RUDE AND DOES NOT RESPECT GUESTS. My sister flew to Dubai, and we live here. We just wanted to sit and spend time together, BUT WE WERE NOT EVEN ALLOWED TO DO THAT. At the reception, the girl met us RUDELY and immediately said that THE MANAGER WAS COMPLETELY UNAVAILABLE. We ASKE…

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“Very unprofessional team”

Tinaa0106 · Oct 2025 · Family trip

The most terrible place I have every stayed in Dubai, the reception is super unfriendly, rude and disrespectful, we came as visitors to our family , the reception was calling the room 3 am at night non stop to inform us about visiting policy, 3 am knocking the door and calling us really unprofessional, will not reco…

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Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 74 reviews on Tripadvisor
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Frequently asked

How much does a night at City Stay Prime Hotel Apartment cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at City Stay Prime Hotel Apartment — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is City Stay Prime Hotel Apartment located and what is nearby?
City Stay Prime Hotel Apartment is located at Behind The Mall of the Emirates, Al Barsha, 1, Dubai. Closest landmarks: Tecom (4.9 km), Miracle Garden (10 km), Mall of the Emirates (12.8 km), Jumeriah Beach (15.6 km).

What are the check-in and check-out times at City Stay Prime Hotel Apartment?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at City Stay Prime Hotel Apartment?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, City Stay Prime Hotel Apartment accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does City Stay Prime Hotel Apartment offer?
Key amenities at City Stay Prime Hotel Apartment include Wi-fi, Outdoor freshwater pool, Gym, Secure parking, Newspapers. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp