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Citymax Hotel Al Barsha at the Mall — exterior view
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Hotel · DUBAI

Citymax Hotel Al Barsha at the Mall

Al Barsha District Behind Mall Of Emirates, 1, DUBAI

4.3 4,023 reviews · Tripadvisor
What stands out
Wi-fi
Private pool
Gym
Restaurant
Poolside snack bar
Air conditioning in public areas
About this hotel

Centrally located, Citymax Hotels Al Barsha gives easy access to Dubai's premier lifestyle destinations, like Mall of the Emirates, Dubai Media and Internet City, Jebel Ali Free Zone, Al Quoz, the magnificent beaches, Jumeirah Beach Residence and The Walk, making it a favourite among business and leisure travelers. Our hospitable service and neighbours like these help rank this hotel among Trip Advisor's Top-20 UAE b…

Centrally located, Citymax Hotels Al Barsha gives easy access to Dubai's premier lifestyle destinations, like Mall of the Emirates, Dubai Media and Internet City, Jebel Ali Free Zone, Al Quoz, the magnificent beaches, Jumeirah Beach Residence and The Walk, making it a favourite among business and leisure travelers. Our hospitable service and neighbours like these help rank this hotel among Trip Advisor's Top-20 UAE bargain hotels for 2013. The hotel has plenty of entertainment and dining options, including Huddle Sports Bar & Grill, Maxx Music Bar & Grill, City Cafe our all day dining restaurant, 24hr Lavazza, and the Pool Bar. Its facilities include 376 modern rooms, free Internet access, a gorgeous rooftop pool, a state-of-the-art gymnasium, an easy access travel desk and complementary bus service to the beach. *Per local law, all guests staying at the hotel must present a valid Original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries (Kuwait, Bahrain, Oman, Saudi Arabia & Qatar) upon check-in.

Your stay
Check-in
17 Sep 2026
From 14:00
Check-out
20 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Currency exchange facilities charge applies Smoking area charge applies Laundry service charge applies Fitness charge applies Car park charge applies Bellboy service charge applies Wi-fi charge applies Airport Shuttle charge applies Towels and bed linen charge applies
Amenities & services

46 facilities across 7 categories.

Facilities
21
  • Towels and bed linen
  • Private pool (1)
  • Clothes dryer
  • Airport Shuttle
  • Luggage room
  • Wi-fi
  • Bellboy service
  • 24-hour security
  • Gym
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Room service
  • Mobile phone coverage
  • Hotel safe
  • Air conditioning in public areas
  • Currency exchange facilities
  • Shop
  • Lift access
  • 24-hour reception
  • Smoke detector
Location
7
  • Accessible rooms (4)
  • Double rooms (301)
  • Year of construction (2010)
  • Year of most recent renovation (2010)
  • Single rooms (77)
  • Total number of rooms (378)
  • Number of floors (main building) (1)
Meals
7
  • Buffet dinner
  • À la carte dinner
  • Breakfast buffet
  • À la carte lunch
  • Continental breakfast
  • Buffet lunch
  • Breakfast
Catering
6
  • Restaurant (1)
  • Air conditioning in Restaurant
  • Poolside snack bar
  • Café
  • Smoking area
  • Bar
Entertainment
2
  • Outdoor freshwater pool (1)
  • Parasols
Sports
2
  • Billiards
  • Fitness
Hotel type
1
  • hotel
Room types at this hotel

43 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Double · 2d
Sleeps 1–4
Double · As
Sleeps 1–4
Double · C2
Sleeps 1–4
Double · City View
Sleeps 1–4
Double · Cv Qn
Sleeps 1–4
Double · Db
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 1–3
Double · St 1
Sleeps 1–4
Dbt · 2b
Sleeps 1–6

+ 31 more room categories — full list appears in the rates panel

Location

Al Barsha District Behind Mall Of Emirates, 1, DUBAI

Nearby landmarks
  • Jumeirah Beach 30 m
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
4.3
4.3 of 5 bubbles
4,023 reviews on Tripadvisor
#400 of 1,292 hotels in Dubai
Travelers Choice 2025
Rated by travellers
  • Location 4.6
  • Sleep Quality 4.1
  • Rooms 4.0
  • Service 4.3
  • Value 4.3
  • Cleanliness 4.4
Rating breakdown
  • Excellent 2,341
  • Very good 1,062
  • Average 343
  • Poor 119
  • Terrible 158

“Bad Experiance”

H2H505 · Dubai, Emirate of Dubai · Jul 2026 · Solo travel trip

The property enjoys an excellent location, with convenient access to almost everything, and its overall design is impressive. However, the housekeeping team appeared to lack adequate training and hospitality experience. Guest parking is also insufficient, with too few spaces available. While two reception team memb…

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“Clean hotel for a good price but food is not good”

torbenk753 · Jul 2026

Nice hotel, good price but food is not good all is very spicy and they dont know how to cook a ribeye. Second is okay but you could except a little better one.

“Is my favorite place in Al barsha”

albertoaM7491MB · Jul 2026 · Solo travel trip

Thanks to Ahmed for night manager the really good service. Also to Shakir for his honesty and good service. Rupesh for a excellent honesty.

“Exceptional Hospitality That Keeps Me Coming Back”

kamz0 · Jun 2026 · Business trip

I have stayed at many hotels, but **Citymax Hotel Al Barsha at the Mall** continues to be my first choice every time I visit Dubai. Although my company usually arranges our accommodation, I always insist on staying at Citymax Al Barsha because of the incredible team. They consistently make every stay comfortable, e…

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Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 4,023 reviews on Tripadvisor
Guests also considered
Frequently asked

How much does a night at Citymax Hotel Al Barsha at the Mall cost?

Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Citymax Hotel Al Barsha at the Mall — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Citymax Hotel Al Barsha at the Mall located and what is nearby?

Citymax Hotel Al Barsha at the Mall is located at Al Barsha District Behind Mall Of Emirates, 1, Dubai. Closest landmarks: Jumeirah Beach (30 m).

What are the check-in and check-out times at Citymax Hotel Al Barsha at the Mall?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Citymax Hotel Al Barsha at the Mall?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Citymax Hotel Al Barsha at the Mall accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Citymax Hotel Al Barsha at the Mall offer?

Key amenities at Citymax Hotel Al Barsha at the Mall include Wi-fi, Private pool, Gym, Restaurant, Poolside snack bar. A full list of facilities is available in the amenities section of this page.

Does Citymax Hotel Al Barsha at the Mall have Wi-Fi?

Yes — Citymax Hotel Al Barsha at the Mall lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.

Does Citymax Hotel Al Barsha at the Mall have a swimming pool?

Yes — Citymax Hotel Al Barsha at the Mall lists Private pool. Opening hours are set by the hotel and can vary by season.

Does Citymax Hotel Al Barsha at the Mall offer an airport shuttle?

Citymax Hotel Al Barsha at the Mall lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Citymax Hotel Al Barsha at the Mall?

Yes — Citymax Hotel Al Barsha at the Mall lists Gym. The property lists this as free.

Is Citymax Hotel Al Barsha at the Mall wheelchair accessible?

Citymax Hotel Al Barsha at the Mall lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp