This delightful hotel is located right on the southwest coast of Cozumel Island and close to the famous Palancar Reef facing the wonderful Caribbean Ocean. It is a great family friendly resort which provides numerous services focused and family holidays. On the other hand honeymooners can also find in this retreat the perfect location for a romantic stay. The perfect location to relax and recharge. SMOKE FREE PROPERT…
This delightful hotel is located right on the southwest coast of Cozumel Island and close to the famous Palancar Reef facing the wonderful Caribbean Ocean. It is a great family friendly resort which provides numerous services focused and family holidays. On the other hand honeymooners can also find in this retreat the perfect location for a romantic stay. The perfect location to relax and recharge. SMOKE FREE PROPERTY
Your stay
Check-in
23 Sep 2026
From 16:00
Check-out
26 Sep 2026
Until 13:00
Guests
2A · 0C · 1R
3 nights
Facilities with additional charges
Available at the property for an extra charge (payable at the hotel where applicable):
Laundry service
charge applies
Medical service
charge applies
Car park
charge applies
Massage
charge applies
Spa treatments
charge applies
Babysitting service
charge applies
Car hire
charge applies
Wi-fi
charge applies
Beauty salon
charge applies
Spa centre
charge applies
Audio-visual equipment rental
charge applies
Amenities & services
79 facilities across 9 categories.
Facilities
29
Bicycle storage
Mobile phone coverage
Concierge
Room service
Clothes dryer
Laundry service
Medical service
Airport Shuttle
Wheelchair-accessible
Luggage room
Multilingual staff
Car park
Wi-fi
Sun terrace
Gym
Bellboy service
Babysitting service
Newspapers
Car hire
24-hour reception
Newspaper stand
Lift access
Cloakroom
Currency exchange facilities
Shop
Hotel safe
Garden
Terrace
Air conditioning in public areas
Location
9
Year of most recent renovation (2003)
Accessible rooms (2)
Apartments (14)
Suites (35)
Junior suites (129)
Double rooms (6)
Number of floors (main building) (5)
Total number of rooms (174)
Number of floors (annexe) (5)
Entertainment
9
Kids’ club
Game room
Entertainment programme for children
Entertainment programme for adults
Parasols
Sun loungers
Children’s swimming area (1)
Outdoor freshwater pool (3)
Children playground
Catering
8
Air conditioning in Restaurant
Swim-up bar
Bar
Poolside snack bar
Smoking area
Non-smoking area
Restaurant (4)
Café
Meals
8
Breakfast
All inclusive with alcoholic drinks top brands
All inclusive
Breakfast buffet
Continental breakfast
Set menu dinner
Buffet lunch
Buffet dinner
Sports
8
Handball
Aerobics
Fitness
Table tennis
Aqua fit
Diving
Bocce
Volleyball
Health
5
Spa centre
Beauty salon
Massage
Spa treatments
Hairdressing salon
Business
2
Audio-visual equipment rental
Conference room
Hotel type
1
hotel
Room types at this hotel
35 room categories — choose live availability and pricing on the right.
Double · Hm
Sleeps 1–2
Double · Ro
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · St 2
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · Su
Sleeps 1–6
Qua · Su
Sleeps 1–6
Roo · Hm
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Roo · St 2
Sleeps 1–10
Single · Hm
Sleeps 1
Single · Standard
Sleeps 1
+ 23 more room categories — full list appears in the rates panel
Times as published by the property — confirmed on your voucher.
Payment at the hotel
American Express
MasterCard
Visa
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
Things to keep in mind
Non-smoking establishment
Why book through Green Apple
Same hotel · better price
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Real humans on WhatsApp
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
Established 2012
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
What guests say
4.7
5,782 reviews on Tripadvisor
#2 of 73 hotels in Cozumel
Travelers Choice Best of the Best 2026
Travelers Choice 2026
Travelers Choice 2025
Rated by travellers
Location4.7
Sleep Quality4.6
Rooms4.7
Service4.8
Value4.6
Cleanliness4.8
Rating breakdown
Excellent4,585
Very good804
Average220
Poor91
Terrible82
“Relaxing and laid back”
gregpB7812TO · Aug 2026 · Family trip
Great hotel, service and restaurants, staff is very friendly and helpful. Very relaxing atmosphere. Special thanks to Bryan who is running Mexican restaurant, food and service is exceptional there!!!
Highly recommended to all to visit Moon Palace and beautiful Cozumel island!
Greg
“The place you want to be”
francescabV2645GN · Aug 2026 · Family trip
All vero good? Great service and customers are really pempered!!! Momo oriental was deliciois
“Cozumel Palace”
playon66 · Aug 2026 · Friends getaway trip
Lourdes gave me excellent service in the Spa for a massage, manicure and pedicure
Cozumel Palace has become one of our favorite palace resorts!
The employees here are so very kind, friendly and extremely competent! They feel more like friends who we are so grateful to spend our time with.
Alex our concierge had ev…
Wonderful experience:). Wonderful staff. Elder - waiter at Momo was fantastic!
“Best resort ever”
943izzya · Aug 2026 · Couples trip
We went here for our honeymoon and had the absolute best time ever! The entire staff is so kind and welcoming! They are so attentive! The food is absolutely incredible! My husband has celiac disease so we were worried about cross contamination and food options, but they were SOO accommodating to his allergy! They ha…
Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your
Mexico visa file. One conversation covers the whole trip.
How much does a night at Cozumel Palace All Inclusive cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Cozumel Palace All Inclusive — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.
Where is Cozumel Palace All Inclusive located and what is nearby?
Cozumel Palace All Inclusive is located at Rafael E Melgan Km 1.5, Gonzalo Guerrero-Cozumel.
What are the check-in and check-out times at Cozumel Palace All Inclusive?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.
Can I cancel my booking at Cozumel Palace All Inclusive?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.
Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.
What payment methods does the hotel accept?
At the property, Cozumel Palace All Inclusive accepts American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.
What amenities does Cozumel Palace All Inclusive offer?
Key amenities at Cozumel Palace All Inclusive include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Swim-up bar. A full list of facilities is available in the amenities section of this page.
Does Cozumel Palace All Inclusive have Wi-Fi?
Yes — Cozumel Palace All Inclusive lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.
Does Cozumel Palace All Inclusive have a swimming pool?
Yes — Cozumel Palace All Inclusive lists Outdoor freshwater pool. Opening hours are set by the hotel and can vary by season.
Does Cozumel Palace All Inclusive offer an airport shuttle?
Cozumel Palace All Inclusive lists an airport shuttle. The property lists this as free. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.
Is there a gym at Cozumel Palace All Inclusive?
Yes — Cozumel Palace All Inclusive lists Gym. The property lists this as free.
Is Cozumel Palace All Inclusive wheelchair accessible?
Cozumel Palace All Inclusive lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.
Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?
Talk to a Dubai-based concierge.
Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.
