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Cristalino Lagoon Front Hotel Restaurant and Spa — exterior view
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2-star property · Bacalar

Cristalino Lagoon Front Hotel Restaurant and Spa

Av. Costera, 511, Bacalar

2 star rating 2-star
Location
Bacalar
Av. Costera, 511
Check-in
From 15:00
Check-out 00:00–12:00
What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Spa treatments
Air conditioning in Restaurant
About this hotel

Located a short distance from the town center and harbor, this hotel offers convenient access to public transport and is within easy reach of the airport. The hotel features 20 guest rooms and Wi-Fi in public areas. Parking is also available. Please note that the front desk does not operate 24 hours a day, and some services may incur additional charges.

Your stay
Check-in
07 Nov 2026
From 15:00
Check-out
10 Nov 2026
00:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

À la carte lunch charge applies À la carte dinner charge applies Hairdressing salon charge applies Sailing charge applies Breakfast a la carte charge applies Gala dinner charge applies Room service charge applies Steam bath charge applies Massage charge applies Spa treatments charge applies Poolside snack bar charge applies Rooftop bar charge applies Beauty salon charge applies
Amenities & services

47 facilities across 9 categories.

Facilities
18
  • Multilingual staff
  • Concierge
  • Wi-fi
  • Mobile phone coverage
  • Airport Shuttle
  • Sun terrace
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Car park
  • Terrace
  • Towels and bed linen
  • Garden
  • Luggage room
  • Dining area
  • Hotel safe
  • 24-hour reception
  • Smoke detector
Location
9
  • Number of floors (main building) (3)
  • Suites (1)
  • Junior suites (3)
  • Double rooms (16)
  • Total number of rooms (20)
  • Number of floors (annexe) (3)
  • Annexe (s) (2)
  • Year of most recent renovation (2023)
  • Year of construction (2023)
Catering
6
  • Poolside snack bar
  • Restaurant
  • Air conditioning in Restaurant
  • Bar
  • Rooftop bar
  • Non-smoking area
Health
5
  • Beauty salon
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Steam bath
Meals
4
  • À la carte dinner
  • Breakfast a la carte
  • À la carte lunch
  • Gala dinner
Entertainment
2
  • Outdoor heated pool (2)
  • Sun loungers
Hotel type
1
  • hotel
Business
1
  • Meeting room
Sports
1
  • Sailing
Room types at this hotel

13 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Dx Vl
Sleeps 1–2
Double · Dx Wv
Sleeps 1–4
Jsu · Standard
Sleeps 1–5
Jsu · Vl
Sleeps 1–2
Jsu · Vl 1
Sleeps 1–5
Roo · Dx Vl
Sleeps 1–2
Roo · Dx Wv
Sleeps 1–2
Roo · Lx
Sleeps 1–10
Roo · Ro
Sleeps 1–10
Roo · Standard
Sleeps 1–10

+ 1 more room categories — full list appears in the rates panel

Location

Av. Costera, 511, Bacalar

Open in Google Maps
Distance from key points
  • Bus/Train station —
  • City centre —
  • Harbour —
  • Airport —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-out00:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Naturist
  • Online check-in
  • Minimum check-in age
  • Non-smoking establishment
  • Identification card at arrival
  • Only Adults
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Mexico visa services Ask on WhatsApp →
Frequently asked

How much does a night at Cristalino Lagoon Front Hotel Restaurant and Spa cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Cristalino Lagoon Front Hotel Restaurant and Spa — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Cristalino Lagoon Front Hotel Restaurant and Spa located and what is nearby?
Cristalino Lagoon Front Hotel Restaurant and Spa is located at Av. Costera, 511, Bacalar.

What are the check-in and check-out times at Cristalino Lagoon Front Hotel Restaurant and Spa?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Cristalino Lagoon Front Hotel Restaurant and Spa?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Cristalino Lagoon Front Hotel Restaurant and Spa accepts MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Cristalino Lagoon Front Hotel Restaurant and Spa offer?
Key amenities at Cristalino Lagoon Front Hotel Restaurant and Spa include Wi-fi, Poolside snack bar, Restaurant, Bar, Spa treatments. A full list of facilities is available in the amenities section of this page.

Does Cristalino Lagoon Front Hotel Restaurant and Spa have Wi-Fi?
Yes — Cristalino Lagoon Front Hotel Restaurant and Spa lists Wi-Fi among its facilities. The property lists this as free.

Does Cristalino Lagoon Front Hotel Restaurant and Spa have a swimming pool?
Yes — Cristalino Lagoon Front Hotel Restaurant and Spa lists Outdoor heated pool. Opening hours are set by the hotel and can vary by season.

Does Cristalino Lagoon Front Hotel Restaurant and Spa offer an airport shuttle?
Cristalino Lagoon Front Hotel Restaurant and Spa lists an airport shuttle. The property lists this as free. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is Cristalino Lagoon Front Hotel Restaurant and Spa wheelchair accessible?
Cristalino Lagoon Front Hotel Restaurant and Spa lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp