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Fairmont Empress — exterior view
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5-star property · VICTORIA

Fairmont Empress

721 Government Street, VICTORIA

5 star rating 5-star
Location
Victoria
721 Government Street
Check-in
From 16:00
Check-out Until 11:00
What stands out
Wi-fi
Indoor heated pool
Gym
Air conditioning in Restaurant
Bar
Valet parking
About this hotel

This historic hotel has welcomed royalty in grand style. The Fairmont Empress captures the spirit and energy of Vancouver Island and the beauty of this seaside city. Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress is an iconic presence in Victoria's sparkling harbour. The hotel features 464 beautifully resto…

This historic hotel has welcomed royalty in grand style. The Fairmont Empress captures the spirit and energy of Vancouver Island and the beauty of this seaside city. Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress is an iconic presence in Victoria's sparkling harbour. The hotel features 464 beautifully restored guest rooms and suites, with magnificent views. On behalf of Fairmont Empress, we would like to inform you that our Hotel Pool will be closed temporarily for annual maintenance from January 3-17, 2024. We apologize in advance for any inconvenience this may cause. Please feel free to reach out should you have any questions or concerns. Thank you for your understanding and support.

Your stay
Check-in
14 Sep 2026
From 16:00
Check-out
17 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Game room charge applies Car park charge applies Electric vehicle charging station charge applies Garage charge applies Massage charge applies Babysitting service charge applies Car hire charge applies 24-hour security charge applies Small pets allowed (under 5 kg) charge applies Large pets allowed (over 5 kg) charge applies Wi-fi charge applies Valet parking charge applies Non-smoking establishment charge applies Fax charge applies Spa centre charge applies
Amenities & services

80 facilities across 10 categories.

Facilities
32
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Car hire
  • Bellboy service
  • Garage
  • Babysitting service
  • Gym
  • Shop
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Electric vehicle charging station
  • Bicycle storage
  • Bicycle hire service
  • Car park
  • Garden
  • Concierge
  • Hotel safe
  • BBQ facilities
  • Currency exchange facilities
  • Clothes dryer
  • Cloakroom
  • Airport Shuttle
  • Lift access
  • Valet parking
  • Smoke detector
  • Luggage room
  • Wi-fi
  • 24-hour reception
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
Meals
12
  • Breakfast buffet
  • Special dietary options
  • Continental breakfast
  • Breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Picnic
  • Vegetarian meal
Location
8
  • Accessible rooms (4)
  • Suites (46)
  • Junior suites (12)
  • Double rooms (114)
  • Single rooms (288)
  • Total number of rooms (431)
  • Year of most recent renovation (2017)
  • Number of floors (main building) (7)
Catering
7
  • Banquet hall
  • Highchairs
  • Air conditioning in Restaurant
  • Bar
  • Restaurant (2)
  • Non-smoking area
  • Smoking area
Health
7
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre
  • Hairdressing salon
Entertainment
5
  • Entertainment programme for children
  • Entertainment programme for adults
  • Indoor heated pool (1)
  • Game room
  • Indoor freshwater pool (1)
Business
4
  • Meeting room
  • Business centre
  • Conference room
  • Fax
Green Programmes - Worldwide
2
  • Green Key Global Eco-Rating
  • Biosphere Certified
Sports
2
  • Cycling / mountain biking
  • Fitness
Hotel type
1
  • hotel
Room types at this hotel

104 room categories — choose live availability and pricing on the right.

Double · 2d
Sleeps 1–2
Double · 2d Cv
Sleeps 1–4
Double · 2q
Sleeps 1–2
Double · 2q Cv
Sleeps 1–4
Double · 2q Dx
Sleeps 1–2
Double · City View
Sleeps 1–4
Double · Cv Dx
Sleeps 1–4
Double · Cv Dx Kg
Sleeps 1–4
Double · Cv Kg
Sleeps 1–4
Double · Cv Qn
Sleeps 1–2
Double · Deluxe
Sleeps 1–2
Double · Dx 2
Sleeps 1–2

+ 92 more room categories — full list appears in the rates panel

Location

721 Government Street, VICTORIA

Open in Google Maps
Distance from key points
  • Golf course —
  • Airport —
  • City centre —
  • Harbour —
  • Nearest Bus / Metro Stop —
  • Bus/Train station —
  • Entertainment Area —
Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • EC
  • Diners Club
  • JCB
  • MasterCard
  • American Express
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Single-Use Plastic Free
  • LGTBIQ friendly
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Canada? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Canada visa file. One conversation covers the whole trip.

Canada visa services Ask on WhatsApp →
Frequently asked

How much does a night at Fairmont Empress cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Fairmont Empress — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Fairmont Empress located and what is nearby?
Fairmont Empress is located at 721 Government Street, Victoria.

What are the check-in and check-out times at Fairmont Empress?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Fairmont Empress?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Fairmont Empress accepts EC, Diners Club, JCB, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Fairmont Empress offer?
Key amenities at Fairmont Empress include Wi-fi, Indoor heated pool, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Does Fairmont Empress have Wi-Fi?
Yes — Fairmont Empress lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.

Is there parking at Fairmont Empress?
Yes — Fairmont Empress lists Valet parking. The property charges for this — the amount is set by the hotel and paid there, not by us. Spaces are not reserved by your booking unless the hotel says otherwise.

Is Fairmont Empress pet friendly?
Fairmont Empress lists "Large pets allowed (over 5 kg)". The property charges for this — the amount is set by the hotel and paid there, not by us. Pet rules are the hotel's own and can change — tell us on WhatsApp before you book and we'll confirm it with the property in writing.

Does Fairmont Empress have a swimming pool?
Yes — Fairmont Empress lists Indoor heated pool. Opening hours are set by the hotel and can vary by season.

Does Fairmont Empress offer an airport shuttle?
Fairmont Empress lists an airport shuttle. The property lists this as free. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Fairmont Empress?
Yes — Fairmont Empress lists Gym. The property lists this as free.

Is Fairmont Empress wheelchair accessible?
Fairmont Empress lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp