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Grand Hotel Zermatterhof — exterior view
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4-star property · ZERMATT

Grand Hotel Zermatterhof

Bahnhofstrasse, 55, ZERMATT

4 star rating 4-star
Location
Zermatt
Bahnhofstrasse, 55
Check-in
From 15:00
Check-out Until 12:00
What stands out
Wi-fi
Indoor freshwater pool
Gym
Restaurant
Bar
Newspapers
About this hotel

The Grand Hotel Zermatterhof, established in 1879, enjoys a privileged location in the heart of Zermatt, nestled within a private park on the main street. This haven of tranquility is steps away from boutiques, sport shops, the ski school, mountain guides, and banks, while offering breathtaking views of the Matterhorn. Zermatt is a car-free village. As a member of Preferred Hotels and Resorts and Swiss Deluxe Hotels,…

The Grand Hotel Zermatterhof, established in 1879, enjoys a privileged location in the heart of Zermatt, nestled within a private park on the main street. This haven of tranquility is steps away from boutiques, sport shops, the ski school, mountain guides, and banks, while offering breathtaking views of the Matterhorn. Zermatt is a car-free village. As a member of Preferred Hotels and Resorts and Swiss Deluxe Hotels, this luxurious establishment seamlessly blends classic elegance with modern comforts. The hotel offers a diverse culinary experience with two distinct restaurants. Prato Borni provides sophisticated French-style international cuisine, while Restaurant Lusi offers Mediterranean flavors. The terrace, two bars, and the hotel garden are ideal for receptions. Over 81 individually furnished rooms and suites provide magnificent mountain views, ensuring a peaceful and exclusive retreat. The new Vita Borni wellness zone enhances the experience with a spacious pool, saunas, treatment rooms, and a private spa for couples. For conferences and events, the hotel features five fully air-conditioned rooms, accommodating 5 to 300 guests. These rooms offer natural daylight, blackout blinds, and state-of-the-art communications equipment. Wireless internet access is available throughout the hotel, and dedicated support staff is readily available to assist with your needs.

Your stay
Check-in
08 Nov 2026
From 15:00
Check-out
11 Nov 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) CHF 35.00 Large pets allowed (over 5 kg) CHF 35.00 Squash charge applies Laundry service charge applies Golf charge applies Tennis charge applies Massage charge applies Spa treatments charge applies Babysitting service charge applies Ski pass charge applies Wi-fi charge applies Airport Shuttle charge applies Projector charge applies Spa centre charge applies
Amenities & services

90 facilities across 9 categories.

Facilities
31
  • Fireplace
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Key Collection
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Bicycle storage
  • Car park
  • Sun terrace
  • Gym
  • Babysitting service
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Clothes dryer
  • Ski storage
  • Concierge
Meals
20
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • Special dietary options
  • Early bird breakfast
  • Late riser breakfast
  • Hot breakfast
  • Breakfast served to the table
  • Gluten-free meals
  • Vegetarian meal
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Half Board
  • Breakfast a la carte
  • Gala dinner
Sports
10
  • Table tennis
  • Squash
  • Fitness
  • Cycling / mountain biking
  • Beach volleyball
  • Golf
  • Tennis
  • Snowboarding
  • Skiing
  • Ski pass
Catering
8
  • Café
  • Bar
  • Restaurant (3)
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
Health
7
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre
  • Turkish bath (hamam)
Location
6
  • Year of most recent renovation (2017)
  • Annexe (s) (1)
  • Number of floors (main building) (5)
  • Number of floors (annexe) (4)
  • Total number of rooms (72)
  • Double rooms (72)
Business
4
  • Conference room
  • Meeting room (4)
  • Projector
  • Business centre
Entertainment
3
  • Game room
  • Indoor freshwater pool (1)
  • Sun loungers
Hotel type
1
  • hotel
Room types at this hotel

65 room categories — choose live availability and pricing on the right.

Cha · 2b
Sleeps 6–10
Cha · Bl
Sleeps 6–10
Cha · Db
Sleeps 6–10
Cha · Queen
Sleeps 6–10
Cha · Standard
Sleeps 6–10
Cha · Wv
Sleeps 6–10
Double · 2b Dx
Sleeps 1–4
Double · As
Sleeps 1–4
Double · As 2
Sleeps 1–4
Double · As Qn
Sleeps 1–4
Double · As Wv
Sleeps 1–4
Double · Db Su
Sleeps 1–4

+ 53 more room categories — full list appears in the rates panel

Location

Bahnhofstrasse, 55, ZERMATT

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Beach —
  • Harbour —
  • Airport —
  • Entertainment Area —
  • Golf course —
  • Bus/Train station —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • LGTBIQ friendly
  • Naturist
  • Charges for late arrival
  • Identification card at arrival
  • Marriage certificate required for a couple to share room
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Frequently asked

How much does a night at Grand Hotel Zermatterhof cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Grand Hotel Zermatterhof — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Grand Hotel Zermatterhof located and what is nearby?
Grand Hotel Zermatterhof is located at Bahnhofstrasse, 55, Zermatt.

What are the check-in and check-out times at Grand Hotel Zermatterhof?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Grand Hotel Zermatterhof?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Grand Hotel Zermatterhof accepts American Express, EC, JCB, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Grand Hotel Zermatterhof offer?
Key amenities at Grand Hotel Zermatterhof include Wi-fi, Indoor freshwater pool, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Does Grand Hotel Zermatterhof have Wi-Fi?
Yes — Grand Hotel Zermatterhof lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.

Is Grand Hotel Zermatterhof pet friendly?
Grand Hotel Zermatterhof lists "Small pets allowed (under 5 kg)". The property charges for this — the amount is set by the hotel and paid there, not by us. Pet rules are the hotel's own and can change — tell us on WhatsApp before you book and we'll confirm it with the property in writing.

Does Grand Hotel Zermatterhof have a swimming pool?
Yes — Grand Hotel Zermatterhof lists Indoor freshwater pool. Opening hours are set by the hotel and can vary by season.

Does Grand Hotel Zermatterhof offer an airport shuttle?
Grand Hotel Zermatterhof lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Grand Hotel Zermatterhof?
Yes — Grand Hotel Zermatterhof lists Gym. The property lists this as free.

Is Grand Hotel Zermatterhof wheelchair accessible?
Grand Hotel Zermatterhof lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp