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Jen Shenzhen Qianhai By Shangri-La — exterior view
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5-star property · Shenzhen

Jen Shenzhen Qianhai By Shangri-La

No. 399 Qianwan 1St Road, Qianhai Rd, Shenzhen

5 star rating 5-star
Location
Shenzhen
No. 399 Qianwan 1St Road, Qianhai Rd
Check-in
From 14:00
Check-out Until 12:00
What stands out
Wi-fi
Outdoor freshwater pool
Gym
Air conditioning in Restaurant
Bar
Air conditioning in public areas
About this hotel

Strategically located at the Qianhai-Shekou free trade zone and nestled along the iconic Qianhai stone park, JEN Shenzhen Qianhai is a lifestyle-centric hotel in the heart of Shenzhen’s new CBD, with great connectivity to the city. Need a break but short on time? Indulge in a variety of modern-Asian comfort foods, grab a pint of freshly brewed craft beer or sip on adventurous cocktails. Join a progressive community…

Strategically located at the Qianhai-Shekou free trade zone and nestled along the iconic Qianhai stone park, JEN Shenzhen Qianhai is a lifestyle-centric hotel in the heart of Shenzhen’s new CBD, with great connectivity to the city. Need a break but short on time? Indulge in a variety of modern-Asian comfort foods, grab a pint of freshly brewed craft beer or sip on adventurous cocktails. Join a progressive community and get inspired at our JEN Society. When you’re ready, pick up the pace at our 24-hour gym that spans over 2, 400 square metres with 2 pools. Live New Asia. It’s Happening Here.

Your stay
Check-in
08 Sep 2026
From 14:00
Check-out
11 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Lift access charge applies Café charge applies Bar charge applies Room service charge applies Laundry service charge applies Billiards charge applies 24-hour security charge applies Early Check-in charge applies Luggage room charge applies Banquet hall charge applies Airport Shuttle charge applies Business centre charge applies Printer charge applies Audio-visual equipment rental charge applies
Amenities & services

54 facilities across 8 categories.

Facilities
19
  • Air conditioning in public areas
  • Room service
  • Dining area (4)
  • Laundry service
  • Wired Internet
  • Wheelchair-accessible
  • Airport Shuttle
  • Car park
  • Luggage room
  • Wi-fi
  • Concierge
  • Sun terrace
  • Smoke detector
  • Gym
  • 24-hour security
  • Lift access
  • 24-hour reception
  • Hotel safe
  • Bellboy service
Meals
9
  • Vegan meal
  • Vegetarian meal
  • Snacks
  • Set menu dinner
  • À la carte dinner
  • Set menu lunch
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
Catering
8
  • Smoking area
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant (4)
  • Non-smoking area
  • Restaurant
  • Bar
  • Café
Business
8
  • Printer
  • Meeting room (1)
  • Audio-visual equipment rental
  • Projector
  • Conference hostess
  • Business centre
  • Fax
  • Conference room
Location
4
  • Double rooms (319)
  • Total number of rooms (369)
  • Number of floors (main building) (22)
  • Connecting rooms
Sports
4
  • Billiards
  • Cycling / mountain biking
  • Fitness
  • Table tennis
Hotel type
1
  • hotel
Entertainment
1
  • Outdoor freshwater pool (1)
Room types at this hotel

11 room categories — choose live availability and pricing on the right.

Roo · Gd
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Stu · 2b
Sleeps 1–5
Stu · King
Sleeps 1–2
Stu · Kg 1
Sleeps 1–2
Stu · Kg 2
Sleeps 1–5
Stu · Standard
Sleeps 1–2
Stu · St 1
Sleeps 1–2
Stu · St 2
Sleeps 1–5
Twn · Standard
Sleeps 1–2
Twn · St 1
Sleeps 1–2
Location

No. 399 Qianwan 1St Road, Qianhai Rd, Shenzhen

Open in Google Maps
Distance from key points
  • City centre —
  • Bus/Train station —
  • Golf course —
  • Airport —
  • Harbour —
  • Nearest Bus / Metro Stop —
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to China? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your China visa file. One conversation covers the whole trip.

China visa services Ask on WhatsApp →
Frequently asked

How much does a night at Jen Shenzhen Qianhai By Shangri-La cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Jen Shenzhen Qianhai By Shangri-La — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Jen Shenzhen Qianhai By Shangri-La located and what is nearby?
Jen Shenzhen Qianhai By Shangri-La is located at No. 399 Qianwan 1St Road, Qianhai Rd, Shenzhen.

What are the check-in and check-out times at Jen Shenzhen Qianhai By Shangri-La?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Jen Shenzhen Qianhai By Shangri-La?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Jen Shenzhen Qianhai By Shangri-La accepts Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Jen Shenzhen Qianhai By Shangri-La offer?
Key amenities at Jen Shenzhen Qianhai By Shangri-La include Wi-fi, Outdoor freshwater pool, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Does Jen Shenzhen Qianhai By Shangri-La have Wi-Fi?
Yes — Jen Shenzhen Qianhai By Shangri-La lists Wi-Fi among its facilities. The property lists this as free.

Does Jen Shenzhen Qianhai By Shangri-La have a swimming pool?
Yes — Jen Shenzhen Qianhai By Shangri-La lists Outdoor freshwater pool. Opening hours are set by the hotel and can vary by season.

Does Jen Shenzhen Qianhai By Shangri-La offer an airport shuttle?
Jen Shenzhen Qianhai By Shangri-La lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Jen Shenzhen Qianhai By Shangri-La?
Yes — Jen Shenzhen Qianhai By Shangri-La lists Gym. The property lists this as free.

Is Jen Shenzhen Qianhai By Shangri-La wheelchair accessible?
Jen Shenzhen Qianhai By Shangri-La lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp