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Kempinski Hotel Grand Arena Bansko — exterior view
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4-star property · BANSKO

Kempinski Hotel Grand Arena Bansko

96 Pirin Street, BANSKO

4 star rating 4-star
Location
Bansko
96 Pirin Street
Check-in
From 16:00
Check-out Until 11:00
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Secure parking
About this hotel

Indulge in a rejuvenating experience at the full-service spa, offering massages, body treatments, and facials. This ski-in/ski-out hotel in Bansko features a health club and an outdoor pool for your recreation. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). An area shuttle is available (surcharge) for exploring nearby attractions. Savor international cuisine at the Gallery Restaurant, one…

Indulge in a rejuvenating experience at the full-service spa, offering massages, body treatments, and facials. This ski-in/ski-out hotel in Bansko features a health club and an outdoor pool for your recreation. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). An area shuttle is available (surcharge) for exploring nearby attractions. Savor international cuisine at the Gallery Restaurant, one of the hotel's three dining options, or enjoy 24-hour room service. Two coffee shops/cafes offer convenient snacks. Unwind with a refreshing drink at the poolside bar or one of the two bars/lounges. Start your day with a complimentary buffet breakfast, served daily from 7:00 AM to 10:30 AM. The hotel offers a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For events, the hotel provides 2, 691 square feet (250 square meters) of space, including conference space and four meeting rooms. A roundtrip airport shuttle is available (surcharge, 24 hours), and self-parking is available onsite (subject to charges). The 123 guest rooms feature minibars, LCD televisions, private balconies, complimentary Wi-Fi, and cable programming. Private bathrooms include separate bathtubs and showers with deep soaking tubs and complimentary toiletries. The hotel is conveniently located near Bansko Ski Resort, Bansko Gondola Lift, and other local attractions.

Your stay
Check-in
02 Oct 2026
From 16:00
Check-out
05 Oct 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) charge applies Massage charge applies Babysitting service charge applies Car hire charge applies Skiing charge applies Transfer service charge applies Secure parking charge applies Ski pass charge applies 24-hour security charge applies Bellboy service charge applies Safari charge applies Tennis charge applies Wi-fi charge applies Early Check-in charge applies Luggage room charge applies Valet parking charge applies Airport Shuttle charge applies Late Check-out charge applies Photocopier charge applies Business centre charge applies Beauty salon charge applies Audio-visual equipment rental charge applies Laundry service charge applies Currency exchange facilities charge applies Lift access charge applies Shop charge applies Hairdressing salon charge applies Nightclub charge applies Casino charge applies Game room charge applies Half board without drinks charge applies Gala dinner charge applies Room service charge applies Hotel safe charge applies Horse riding charge applies Car park charge applies Cycling / mountain biking charge applies Electric vehicle charging station charge applies Garage charge applies Children playground charge applies
Amenities & services

125 facilities across 10 categories.

Facilities
47
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Bicycle storage
  • Bicycle hire service
  • Car park
  • Electric vehicle charging station
  • Garage
  • Sun terrace
  • Gym
  • Babysitting service
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Late Check-out
  • Dining area (3)
  • Clothes dryer
  • BBQ facilities
  • Ski to door acces
  • Grill/BBQ
  • Ski storage
  • Electric kettle
  • Bikes available
  • Concierge
Entertainment
14
  • Nightclub
  • Casino
  • Game room
  • TV lounge
  • Kids’ club
  • Children playground
  • Indoor freshwater pool (1)
  • Indoor heated pool (1)
  • Outdoor freshwater pool (1)
  • Outdoor heated pool (2)
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Entertainment programme for children
Meals
14
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Half board without drinks
  • Gala dinner
Catering
11
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
Sports
11
  • Fitness
  • Archery
  • Horse riding
  • Cycling / mountain biking
  • Billiards
  • Golf
  • Tennis
  • Snowboarding
  • Skiing
  • Ski pass
  • Safari
Health
10
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Solarium
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Turkish bath (hamam)
Location
9
  • Year of most recent renovation (2020)
  • Number of floors (main building) (2)
  • Connecting rooms
  • Number of floors (annexe) (5)
  • Total number of rooms (135)
  • Double rooms (36)
  • Junior suites (14)
  • Suites
  • Executive rooms (15)
Business
7
  • Conference room
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • Printer
  • Audio-visual equipment rental
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • EarthCheck Certified
Room types at this hotel

18 room categories — choose live availability and pricing on the right.

Double · Cv Kg
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Dx Vn
Sleeps 1–2
Double · Dx Wv
Sleeps 1–2
Double · Standard
Sleeps 1–4
Double · Su Vn
Sleeps 1–4
Dbt · C2
Sleeps 1–6
Jsu · Wv
Sleeps 1–5
Roo · St 1
Sleeps 1–10
Roo · Su
Sleeps 1–10
Stu · Vn
Sleeps 1–5
Suite · Deluxe
Sleeps 1–8

+ 6 more room categories — full list appears in the rates panel

Location

96 Pirin Street, BANSKO

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Harbour —
  • Airport —
  • Bus/Train station —
  • Ski slopes —
Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Identification card at arrival
  • Deposit on arrival
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Bulgaria? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Bulgaria visa file. One conversation covers the whole trip.

Bulgaria visa services Ask on WhatsApp →
Frequently asked

How much does a night at Kempinski Hotel Grand Arena Bansko cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Kempinski Hotel Grand Arena Bansko — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Kempinski Hotel Grand Arena Bansko located and what is nearby?
Kempinski Hotel Grand Arena Bansko is located at 96 Pirin Street, Bansko.

What are the check-in and check-out times at Kempinski Hotel Grand Arena Bansko?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Kempinski Hotel Grand Arena Bansko?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Kempinski Hotel Grand Arena Bansko accepts American Express, Diners Club, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Kempinski Hotel Grand Arena Bansko offer?
Key amenities at Kempinski Hotel Grand Arena Bansko include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Does Kempinski Hotel Grand Arena Bansko have Wi-Fi?
Yes — Kempinski Hotel Grand Arena Bansko lists Wi-Fi among its facilities. The property charges for this — the amount is set by the hotel and paid there, not by us.

Is there parking at Kempinski Hotel Grand Arena Bansko?
Yes — Kempinski Hotel Grand Arena Bansko lists Secure parking. The property charges for this — the amount is set by the hotel and paid there, not by us. Spaces are not reserved by your booking unless the hotel says otherwise.

Is Kempinski Hotel Grand Arena Bansko pet friendly?
Kempinski Hotel Grand Arena Bansko lists "Small pets allowed (under 5 kg)". The property charges for this — the amount is set by the hotel and paid there, not by us. Pet rules are the hotel's own and can change — tell us on WhatsApp before you book and we'll confirm it with the property in writing.

Does Kempinski Hotel Grand Arena Bansko have a swimming pool?
Yes — Kempinski Hotel Grand Arena Bansko lists Indoor freshwater pool. Opening hours are set by the hotel and can vary by season.

Does Kempinski Hotel Grand Arena Bansko offer an airport shuttle?
Kempinski Hotel Grand Arena Bansko lists an airport shuttle. The property charges for this — the amount is set by the hotel and paid there, not by us. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is there a gym at Kempinski Hotel Grand Arena Bansko?
Yes — Kempinski Hotel Grand Arena Bansko lists Gym. The property lists this as free.

Is Kempinski Hotel Grand Arena Bansko wheelchair accessible?
Kempinski Hotel Grand Arena Bansko lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp