Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 1,900 reviews Instant confirmation
The Pelham London - Starhotels Collezione — exterior view
← Back to results
5-star property · London

The Pelham London - Starhotels Collezione

Cromwell Pl, Kensington, 15, London

5 star rating 5-star
4.5 1,264 reviews · Tripadvisor
What stands out
Wi-fi
Gym
Air conditioning in Restaurant
Bar
Newspapers
24-hour reception
About this hotel

Set in the heart of South Kensington, just by South Kensington Tube Station, The Pelham is a luxury townhouse hotel offering a restaurant, bar, fitness centre and boutique and stylish accommodation. There is free WiFi available throughout. Each room is individually decorated and comes with a mix of antique and modern furniture, air-conditioning and a flat-screen TV. They also have an en suite bathroom with hairdryer,…

Set in the heart of South Kensington, just by South Kensington Tube Station, The Pelham is a luxury townhouse hotel offering a restaurant, bar, fitness centre and boutique and stylish accommodation. There is free WiFi available throughout. Each room is individually decorated and comes with a mix of antique and modern furniture, air-conditioning and a flat-screen TV. They also have an en suite bathroom with hairdryer, free toiletries, bathrobe, slippers and bathtub. Guests can enjoy breakfast or afternoon tea at Bistro Fifteen and Bar 15. The cuisine features freshly sourced produce and a selection of organic wines and champagnes. The hotel also boasts a wood panelled drawing room and library. Local attractions include the Royal Albert Hall, the Natural History Museum and the Victoria and Albert Museum, within 10 minutes¿ walking distance. Hyde Park and Kensington Gardens are less than one kilometer away and Notting Hill is 3.5 km away.

Your stay
Check-in
08 Dec 2026
From 15:00
Check-out
11 Dec 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Room service charge applies Laundry service charge applies Launderette charge applies Medical service charge applies Babysitting service charge applies Car hire charge applies Late Check-out charge applies Photocopier charge applies Fax charge applies Printer charge applies Audio-visual equipment rental charge applies
Amenities & services

48 facilities across 6 categories.

Facilities
30
  • Medical service
  • Car park
  • Wheelchair-accessible
  • Gym
  • Babysitting service
  • Car hire
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Late Check-out
  • Dining area
  • Clothes dryer
  • Library
  • Towels and bed linen
  • Concierge
  • Laundry service
  • Room service
  • Mobile phone coverage
  • Fireplace
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Newspaper stand
  • Cloakroom
  • Launderette
  • Lift access
Catering
7
  • Banquet hall
  • Breakfast room
  • Air conditioning in Restaurant
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
Business
7
  • Meeting room (5)
  • Conference room
  • Photocopier
  • Business centre
  • Fax
  • Printer
  • Audio-visual equipment rental
Meals
2
  • À la carte dinner
  • Breakfast
Location
1
  • Total number of rooms (52)
Hotel type
1
  • hotel
Room types at this hotel

49 room categories — choose live availability and pricing on the right.

Double · Bs Kg
Sleeps 1–4
Double · Cv Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–2
Double · Dx 1
Sleeps 1–4
Double · Deluxe · Queen
Sleeps 1–4
Double · Dx Su
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · Ej 1
Sleeps 1–4
Double · Ej Kg
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Su
Sleeps 1–2
Double · Su 1
Sleeps 1–4

+ 37 more room categories — full list appears in the rates panel

Location

Cromwell Pl, Kensington, 15, London

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
4.5
4.5 of 5 bubbles
1,264 reviews on Tripadvisor
#141 of 1,356 hotels in London
Travelers Choice Best of the Best 2026 Travelers Choice 2026 Travelers Choice 2025
Rated by travellers
  • Location 4.8
  • Sleep Quality 4.5
  • Rooms 4.5
  • Service 4.6
  • Value 4.2
  • Cleanliness 4.7
Rating breakdown
  • Excellent 835
  • Very good 289
  • Average 92
  • Poor 36
  • Terrible 13

“Simply Charming”

rshulklapper · Saint Louis, Missouri · Aug 2026 · Family trip

This small boutique hotel is ideally located in S Kensington’s museum district. Our room was quiet, comfortable and felt immediately like a home away from home. The Pelham also has a lovely breakfast each morning to start the day. The excellent coffee was a MUST for us! Steps from both the Underground and sever…

Read the full review →

“Wonderful stay at a beautiful hotel”

SarahAlTuhail · Aug 2026 · Friends getaway trip

This is a beautiful boutique hotel with lots of charm The rooms are spacious and gorgeous and it’s perfectly situated across tons of cafes and the metro station I loved staying here so much, the staff were helpful and super friendly Gabriel at the concierge was truly a gem of a person. Always had a smile on his fac…

Read the full review →

“The Pelham”

549laneya · Aug 2026 · Couples trip

Great location and very charming. Gabriel at concierge was very friendly, helpful, and attentive! Would love to stay here again!

“London stay with my daughter”

mw670 · Beja, Beja District, Alentejo · Aug 2026 · Family trip

Nice stay, but the real treat was Gabriel, the concierge; very helpful and service minded. Thank you.

Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 1,264 reviews on Tripadvisor
Guests also considered

Travelling to United Kingdom? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your United Kingdom visa file. One conversation covers the whole trip.

Frequently asked

How much does a night at The Pelham London - Starhotels Collezione cost?

Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at The Pelham London - Starhotels Collezione — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is The Pelham London - Starhotels Collezione located and what is nearby?

The Pelham London - Starhotels Collezione is located at Cromwell Pl, Kensington, 15, London.

What are the check-in and check-out times at The Pelham London - Starhotels Collezione?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Pelham London - Starhotels Collezione?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Pelham London - Starhotels Collezione accepts American Express, Diners Club, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Pelham London - Starhotels Collezione offer?

Key amenities at The Pelham London - Starhotels Collezione include Wi-fi, Gym, Air conditioning in Restaurant, Bar, Newspapers. A full list of facilities is available in the amenities section of this page.

Does The Pelham London - Starhotels Collezione have Wi-Fi?

Yes — The Pelham London - Starhotels Collezione lists Wi-Fi among its facilities. The property lists this as free.

Is there a gym at The Pelham London - Starhotels Collezione?

Yes — The Pelham London - Starhotels Collezione lists Gym. The property lists this as free.

Is The Pelham London - Starhotels Collezione wheelchair accessible?

The Pelham London - Starhotels Collezione lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp