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The Ritz Carlton Astana — exterior view
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3-star property · Astana

The Ritz Carlton Astana

16 Dostyk Street, 16, Astana

3 star rating 3-star
Location
Astana
16 Dostyk Street, 16
Check-in
From 15:00
Check-out Until 05:30
What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Valet parking
Newspapers
About this hotel

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the…

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Your stay
Check-in
08 Sep 2026
From 15:00
Check-out
11 Sep 2026
Until 05:30
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Babysitting service charge applies Spa centre charge applies Towels and bed linen charge applies Non-smoking establishment charge applies Valet parking charge applies Poolside snack bar charge applies Small pets allowed (under 5 kg) charge applies 24-hour security charge applies Car hire charge applies Currency exchange facilities charge applies Massage charge applies Hot tub charge applies Bicycle hire service charge applies Room service charge applies Smoking area charge applies Game room charge applies Hairdressing salon charge applies Shop charge applies
Amenities & services

49 facilities across 10 categories.

Facilities
27
  • Wheelchair-accessible
  • Smoke detector
  • Bicycle hire service
  • Car park
  • Babysitting service
  • Car hire
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Clothes dryer
  • Towels and bed linen
  • Concierge
  • Room service
  • 24-hour reception
  • Wired Internet
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Laundry service
  • Terrace
Health
7
  • Sauna
  • Hot tub
  • Steam bath
  • Massage
  • Hairdressing salon
  • Spa treatments
  • Spa centre
Catering
5
  • Bar
  • Banquet hall
  • Poolside snack bar
  • Restaurant (2)
  • Smoking area
Business
3
  • Conference room
  • Business centre
  • Meeting room
Entertainment
2
  • Game room
  • Indoor freshwater pool (1)
Location
1
  • Total number of rooms (157)
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Key (FEE)
Meals
1
  • Breakfast
Sports
1
  • Fitness
Room types at this hotel

29 room categories — choose live availability and pricing on the right.

Double · Cb Cv
Sleeps 1–2
Double · Cb Kg
Sleeps 1–4
Double · Cb Qn
Sleeps 1–4
Double · Cb Wv
Sleeps 1–4
Double · Cv Dx
Sleeps 1–3
Double · Cv Dx Kg
Sleeps 1–4
Double · Cv Kg
Sleeps 1–4
Double · Dx Gd
Sleeps 1–4
Double · Deluxe · Queen
Sleeps 1–4
Double · Dx Wv
Sleeps 1–4
Double · Gd
Sleeps 1–4
Dbt · Cb Cv
Sleeps 1–6

+ 17 more room categories — full list appears in the rates panel

Location

16 Dostyk Street, 16, Astana

Open in Google Maps
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 05:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Kazakhstan? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Kazakhstan visa file. One conversation covers the whole trip.

Kazakhstan visa services Ask on WhatsApp →
Frequently asked

How much does a night at The Ritz Carlton Astana cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at The Ritz Carlton Astana — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is The Ritz Carlton Astana located and what is nearby?
The Ritz Carlton Astana is located at 16 Dostyk Street, 16, Astana.

What are the check-in and check-out times at The Ritz Carlton Astana?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Ritz Carlton Astana?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does The Ritz Carlton Astana offer?
Key amenities at The Ritz Carlton Astana include Wi-fi, Poolside snack bar, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Does The Ritz Carlton Astana have Wi-Fi?
Yes — The Ritz Carlton Astana lists Wi-Fi among its facilities. The property lists this as free.

Is there parking at The Ritz Carlton Astana?
Yes — The Ritz Carlton Astana lists Valet parking. The property charges for this — the amount is set by the hotel and paid there, not by us. Spaces are not reserved by your booking unless the hotel says otherwise.

Is The Ritz Carlton Astana pet friendly?
The Ritz Carlton Astana lists "Small pets allowed (under 5 kg)". The property charges for this — the amount is set by the hotel and paid there, not by us. Pet rules are the hotel's own and can change — tell us on WhatsApp before you book and we'll confirm it with the property in writing.

Does The Ritz Carlton Astana have a swimming pool?
Yes — The Ritz Carlton Astana lists Indoor freshwater pool. Opening hours are set by the hotel and can vary by season.

Does The Ritz Carlton Astana offer an airport shuttle?
The Ritz Carlton Astana lists an airport shuttle. The property lists this as free. Shuttles usually need booking in advance — ask us and we'll request it with your reservation.

Is The Ritz Carlton Astana wheelchair accessible?
The Ritz Carlton Astana lists wheelchair-accessible facilities. Accessibility varies room by room, so tell us what you need and we will confirm the specific room with the property before you pay.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp