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Mercure Townsville — exterior view
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3-star property · Townsville

Mercure Townsville

166 Woolcock St, 166, Townsville

3 star rating 3-star
What stands out
Wi-fi
Poolside snack bar
Air conditioning in Restaurant
Bar
24-hour reception
Breakfast buffet
About this hotel

Mercure Townsville is a resort-style hotel close to the city and 2km from the airport. The hotel offers 12 2-Bedroom Deluxe Bungalows, and 162 accommodation rooms spread across two levels in various blocks set amidst 11 acres of lush tropical gardens, with the first floor accessible via stairs. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, tenni…

Mercure Townsville is a resort-style hotel close to the city and 2km from the airport. The hotel offers 12 2-Bedroom Deluxe Bungalows, and 162 accommodation rooms spread across two levels in various blocks set amidst 11 acres of lush tropical gardens, with the first floor accessible via stairs. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, tennis courts, a poolside restaurant and award-winning conference spaces for up to 350 people.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 10:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Bellboy service charge applies Audio-visual equipment rental charge applies Printer charge applies Fax charge applies Photocopier charge applies Projector charge applies Late Check-out charge applies Banquet hall charge applies Local and international calls charge applies À la carte lunch charge applies 24-hour security charge applies Electric vehicle charging station charge applies Launderette charge applies Laundry service charge applies Room service charge applies Wired Internet charge applies Shop charge applies À la carte dinner charge applies
Amenities & services

57 facilities across 9 categories.

Facilities
25
  • Launderette
  • Laundry service
  • Car park
  • Electric vehicle charging station
  • Wheelchair-accessible
  • Room service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Late Check-out
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Concierge
  • Wired Internet
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Mobile phone coverage
Catering
8
  • Smoking area
  • Air conditioning in Restaurant
  • Highchairs
  • Banquet hall
  • Poolside snack bar
  • Bar
  • Non-smoking area
  • Restaurant
Business
8
  • Conference room
  • Audio-visual equipment rental
  • Printer
  • Fax
  • Business centre
  • Photocopier
  • Meeting room (7)
  • Projector
Entertainment
5
  • Parasols
  • Sun loungers
  • TV lounge
  • Children’s swimming area (1)
  • Outdoor freshwater pool (1)
Location
4
  • Accessible rooms (2)
  • Bungalows (12)
  • Total number of rooms (174)
  • Number of floors (main building) (2)
Meals
3
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
Sports
2
  • Fitness
  • Tennis
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Ecotourism Australia Sustainable Tourism Certification
Room types at this hotel

40 room categories — choose live availability and pricing on the right.

Bun · B2 Dx
Sleeps 1–4
Bun · Deluxe
Sleeps 1–9
Double · 2q Dx
Sleeps 1–4
Double · As
Sleeps 1–4
Double · As Gv
Sleeps 1–2
Double · As Kg
Sleeps 1–4
Double · As Qn
Sleeps 1–2
Double · As Wv
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–2
Double · Deluxe · Queen
Sleeps 1–4
Double · Gv Kg
Sleeps 1–2

+ 28 more room categories — full list appears in the rates panel

Location

166 Woolcock St, 166, Townsville

Distance from key points
  • Beach
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 10:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • JCB
  • EC

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Single-Use Plastic Free
  • Non-smoking establishment
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Australia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Australia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Mercure Townsville?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure Townsville?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Mercure Townsville accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure Townsville offer?

Key amenities at Mercure Townsville include Wi-fi, Poolside snack bar, Air conditioning in Restaurant, Bar, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp