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Mercure Melbourne Caroline Springs — exterior view
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4*-star property · Caroline Springs

Mercure Melbourne Caroline Springs

10 20 Lake Street, 20, Caroline Springs

4* star rating 4*-star
What stands out
Wi-fi
Indoor freshwater pool
Gym
Restaurant
Bar
Secure parking
About this hotel

Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and sp…

Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 10:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Garden charge applies Casino charge applies Smoking area charge applies Sun terrace charge applies Babysitting service charge applies 24-hour security charge applies Wi-fi charge applies Deposit on arrival charge applies Late Check-out charge applies Towels and bed linen charge applies Fax charge applies
Amenities & services

60 facilities across 8 categories.

Facilities
24
  • Luggage room
  • Wired Internet
  • Clothes dryer
  • Dining area
  • Room service
  • Launderette
  • Wheelchair-accessible
  • Late Check-out
  • Newspapers
  • Multilingual staff
  • Car park
  • Wi-fi
  • Secure parking
  • Babysitting service
  • 24-hour security
  • Sun terrace
  • Gym
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Lift access
  • Towels and bed linen
  • Garden
  • Terrace
Location
8
  • Twin rooms (35)
  • Family rooms (1)
  • Superior rooms (37)
  • Accessible rooms (5)
  • Studios (10)
  • Apartments (10)
  • Number of floors (main building) (3)
  • Total number of rooms (98)
Catering
7
  • Highchairs
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
Business
7
  • Photocopier
  • Projector
  • Fax
  • Meeting room
  • Printer
  • Audio-visual equipment rental
  • Conference room
Meals
7
  • Gluten-free meals
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Vegetarian meal
  • Vegan meal
Entertainment
4
  • Children playground
  • Casino
  • Indoor freshwater pool (1)
  • TV lounge
Sports
2
  • Fitness
  • Billiards
Hotel type
1
  • hotel
Room types at this hotel

16 room categories — choose live availability and pricing on the right.

Apartment · King
Sleeps 1–10
Double · Bl Su
Sleeps 1–4
Double · King
Sleeps 1–2
Double · Kg 1
Sleeps 1–4
Double · Su
Sleeps 1–4
Double · Su 1
Sleeps 1–2
Dbt · Bl Su
Sleeps 1–6
Dbt · Su
Sleeps 1–6
Roo · Standard
Sleeps 1–10
Single · Bl Su
Sleeps 1
Stu · Bl
Sleeps 1–5
Stu · King
Sleeps 1–2

+ 4 more room categories — full list appears in the rates panel

Location

10 20 Lake Street, 20, Caroline Springs

Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 10:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Diners Club
  • JCB
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Single-Use Plastic Free
  • Non-smoking establishment
  • Deposit on arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Australia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Australia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Mercure Melbourne Caroline Springs?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure Melbourne Caroline Springs?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Mercure Melbourne Caroline Springs accepts American Express, MasterCard, Diners Club, JCB. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure Melbourne Caroline Springs offer?

Key amenities at Mercure Melbourne Caroline Springs include Wi-fi, Indoor freshwater pool, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp