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Mercure Charlestown — exterior view
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4-star property · CHARLESTOWN

Mercure Charlestown

109 Madison Drive, CHARLESTOWN

4 star rating 4-star
From
AED 1,441
3 nights · taxes included
Cancellation
Free cancellation
Until 27 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Charlestown
109 Madison Drive
Check-in
18:00–21:00
Check-out 10:00–11:00
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
Bar
Spa centre
Air conditioning in public areas
About this hotel

The Mercure Charlestown offers 53 quality rooms and suite all of which are non smoking and is situated perfectly between the exciting city of Newcastle and Hunter Valley Region. Accommodation options range from Deluxe Queen rooms through to Privilege King rooms with a balcony

Your stay
Check-in
28 Aug 2026
18:00–21:00
Check-out
31 Aug 2026
10:00–11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Smoking area charge applies Wired Internet charge applies Bellboy service charge applies Luggage room charge applies Photocopier charge applies Business centre charge applies Fax charge applies Spa centre charge applies
Amenities & services

38 facilities across 8 categories.

Facilities
19
  • Luggage room
  • Airport Shuttle
  • Wi-fi
  • Bellboy service
  • Clothes dryer
  • Car park
  • Concierge
  • Wheelchair-accessible
  • Launderette
  • Laundry service
  • Room service
  • Wired Internet
  • Air conditioning in public areas
  • Smoke detector
  • 24-hour reception
  • Terrace
  • Hotel safe
  • Lift access
  • Garden
Business
6
  • Conference room
  • Meeting room
  • Secretarial service
  • Photocopier
  • Business centre
  • Fax
Location
4
  • Family rooms (5)
  • Suites (9)
  • Total number of rooms (54)
  • Number of floors (main building) (2)
Catering
4
  • Smoking area
  • Café
  • Bar
  • Restaurant
Entertainment
2
  • Outdoor freshwater pool (1)
  • TV lounge
Hotel type
1
  • hotel
Health
1
  • Spa centre
Green Programmes - Worldwide
1
  • Ecotourism Australia Sustainable Tourism Certification
Room types at this hotel

14 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · King
Sleeps 1–2
Double · Kg 1
Sleeps 1–2
Double · Kg 2
Sleeps 1–4
Double · Queen
Sleeps 1–2
Double · Qn 1
Sleeps 1–2
Double · Qn 2
Sleeps 1–3
Double · Qn 3
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · Queen
Sleeps 1–6
Qua · 3b
Sleeps 1–6

+ 2 more room categories — full list appears in the rates panel

Location

109 Madison Drive, CHARLESTOWN

Open in Google Maps
Good to know
House rules
  • Check-in18:00–21:00
  • Check-out10:00–11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Single-Use Plastic Free
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Australia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Australia visa file. One conversation covers the whole trip.

Australia visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Mercure Charlestown?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure Charlestown?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Mercure Charlestown accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure Charlestown offer?
Key amenities at Mercure Charlestown include Wi-fi, Outdoor freshwater pool, Restaurant, Bar, Spa centre. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,441
3 nights · taxes in