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MATES PORT HOTEL — exterior view
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4-star property · İstanbul

MATES PORT HOTEL

Serçe Sokak 11, 11, İstanbul

4 star rating 4-star
Location
İstanbul
Serçe Sokak 11, 11
Check-in
From 15:00
Check-out 12:00–13:00
What stands out
Wi-fi
Air conditioning in public areas
24-hour reception
Airport Shuttle
About this hotel

Enjoy a peaceful stay at Mates Port Hotel, featuring 14 newly renovated accommodation units. Guests enjoy complimentary Wi-Fi throughout the hotel and the convenience of a 24-hour reception. Located in the heart of the historic peninsula, many attractions are within walking distance. Please note that some services may incur a fee.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
12:00–13:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Currency exchange facilities charge applies Visa charge applies Cloakroom charge applies Maestro charge applies Non-smoking area charge applies Mobile phone coverage charge applies Laundry service charge applies Launderette charge applies 24-hour security charge applies Luggage room charge applies Airport Shuttle charge applies
Amenities & services

32 facilities across 4 categories.

Facilities
19
  • Car hire
  • Launderette
  • Car park
  • Wheelchair-accessible
  • Garden
  • 24-hour security
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Clothes dryer (1)
  • Electric kettle (1)
  • Towels and bed linen
  • Laundry service
  • Mobile phone coverage
  • Cloakroom
  • Currency exchange facilities
  • 24-hour reception
  • Smoke detector
  • Air conditioning in public areas
Location
10
  • Superior rooms (3)
  • Single rooms (3)
  • Total number of rooms (14)
  • Number of floors (annexe) (4)
  • Double rooms (4)
  • Number of floors (main building) (4)
  • Suites (1)
  • Year of most recent renovation (2022)
  • Year of construction (2004)
  • Twin rooms (3)
Catering
2
  • Smoking area
  • Non-smoking area
Hotel type
1
  • hotel
Room types at this hotel

9 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–2
Double · Dx 1
Sleeps 1–4
Double · Su
Sleeps 1–2
Dbt · 2b
Sleeps 1–6
Dbt · Standard
Sleeps 1–2
Family · B2
Sleeps 1–4
Family · Standard
Sleeps 1–8
Jsu · King
Sleeps 1–3
Jsu · Standard
Sleeps 1–5
Location

Serçe Sokak 11, 11, İstanbul

Open in Google Maps
Distance from key points
  • Nearest Bus / Metro Stop —
  • Beach —
  • Entertainment Area —
  • City centre —
  • Bus/Train station —
  • Harbour —
  • Airport —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-out12:00–13:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • Maestro

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • LGTBIQ friendly
  • Charges for late arrival
  • Non-smoking establishment
  • Minimum check-in age
  • Single-Use Plastic Free
  • Naturist
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Turkey? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Turkey visa file. One conversation covers the whole trip.

Turkey visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at MATES PORT HOTEL?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at MATES PORT HOTEL?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, MATES PORT HOTEL accepts MasterCard, Visa, Maestro. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does MATES PORT HOTEL offer?
Key amenities at MATES PORT HOTEL include Wi-fi, Air conditioning in public areas, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp